Total complaints
1
Filed since I ma
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but was told by the representative that although they are in receipt of my email package ( with attachments )'s complaint history from CFPB public records. 1 consumers have filed complaints since I ma. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ma
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but was told by the representative that although they are in receipt of my email package ( with attachments )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX. They assured me that whatever I had received must be in error as my account was current and had never been delinquent. I studied the package and lawsuit carefully over the weekend. I again phoned NewRez on XX/XX/XXXX. I spoke to XXXX | 1 |
| State | Complaints |
|---|---|
| it would be 3 - 5 business days before someone would follow up with me regarding the contents of my email. There was a suspense date of XX/XX/XXXX before an additional interest penalty would be assessed onto the delinquent tax account. No-one followed up with me. On XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| who told me that they sent XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but was told by the representative that although they are in receipt of my email package ( with attachments ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ma, and the most recent logged activity is I made my , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but was told by the representative that although they are in receipt of my email package ( with attachments ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX. They assured me that whatever I had received must be in error as my account was current and had never been delinquent. I studied the package and lawsuit carefully over the weekend. I again phoned NewRez on XX/XX/XXXX. I spoke to XXXX", and the single most common underlying issue is "who told me that they sent XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but was told by the representative that although they are in receipt of my email package ( with attachments ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but was told by the representative that although they are in receipt of my email package ( with attachments ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but was told by the representative that although they are in receipt of my email package ( with attachments ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against but was told by the representative that although they are in receipt of my email package ( with attachments ) is "who told me that they sent XXXX XXXX" in the "XXXX. They assured me that whatever I had received must be in error as my account was current and had never been delinquent. I studied the package and lawsuit carefully over the weekend. I again phoned NewRez on XX/XX/XXXX. I spoke to XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.