2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

10.7K companies starting with "B"

Showing 10.1K–10.2K of 10.7K

Company Complaints
but to no avail. They now tell me that because have withdrawn the funds from the checking account. They will not close for me. Then I will be charged maintenance fees on an account.They will not close for me. This is unacceptable and predatory practice 1
but to no fruition. They have not given us an explanation on how this happened and why they won't dispute my credit. They have been shady and evasive all this time. 1
but to not bother coming. Their system was showing the amount was refunded to my card and I wasnt getting a mattress that I didnt pay for. I told her that her implication was absurd given what I have been through. She indicated that there was nothing she could do and they would not allow me to pick up anything and told me to not come to their store. Considering my friend with the pick up truck was coming from over 1 hour away + would drive another 45 minutes to the store + spending time during their day to load up 1
but to older account customers- like us- it hasnt been put into effect yet. XXXX also stated that they ( referencing herself and her cohorts ) were given the Option to do this ; that the system would not allow her to do this for us 1
but to sign the bill. I still refused and drew a simple line to show that this was an inaccurate receipt. They grabbed my hand and forced me to sign multiple times. Afraid for our safety 1
but to submit a manual tradeline reinsertion request as this account has been problematic for more than several months and to confirm the same. When I filed this on XX/XX/XXXX 1
but to take this into a complaint scenario and potentially garner other peoples support that have experienced similar frustration in changing the ideology and Modus operandi from how this company deals with law-abiding citizens and how they resolve the issue which I am now facing. 1
but today 1
but today I received an email from AES Customer Service indicating that they can't do anything to fix this error and referred me back to FedLoan to update the status in the national student loan database system. However 1
but today it is XX/XX/XXXX and there is absolutely no indication that XXXX or their banking partner Chase are even working on this. 1
but today XX/XX/XXXX 3
but today XX/XX/XXXX the new counsel for ocwen 1
but told me it could take up to 90 days. I called again on XX/XX/XXXX and spoke with XXXX # XXXX 1
but told me it would be a long time. Meanwhile 1
but told me that given this it wasn't fraud 1
but told me that this was Mastercard rules ; '' when I asked what more I could do 1
but told me they needed paystubs again and that I need to send them in as soon as possible and they gave me a phone number for the foreclosure attorney XXXX XXXX XXXX and said to call them and they will give me more information on the sales date. I called the attorney several times and left voicemails and I got no calls back 1
but took no proactive action to contact recipients 1
but took the number. When I tried to call the number 1
but took their time 1
but transferred as expense account which created by XXXX XXXX without going through transferred documents as principle. It is fraud and needs the IRS attention. You completely undermining how the IRS collect the taxes. That can qualify taxi evasion. This is call also in accounting terms Double entry 1
but TransUnion has continued to verify and retain it without providing any verifiable proof of my connection to that address. 1
but TransUnion has failed to provide me with this right 1
but TransUnion has not demonstrated the authenticity of this debt or its validation under Metro 2. These issues show that TransUnion is maintaining information that is inaccurate 2
but TransUnion is choosing to be obtuse about it. 1
but tried pushing me to open a checking account with them so I could move the funds into there. I said no to that idea 1
but Truist 's malfunctioning software and poor customer service made checking my statements impossible. 1
but TWICE 1
but ultimately I saw that XXXX ( XXXX ) {$1000.00} payments had been automatically debited from my account. By that point 1
but ultimately they have not given me this confirmation that I need to make an informed decision about whether to proceed with the consolidation. 1
but unchecked capitalism which leads to economic discrimination. Please provide : 1. A copy of the Trust Contract between HSBC/HFC III with XXXX Master Participation Trust. 2. A. copy of the Servicer Agreement between XXXX and XXXX XXXX XXXX XXXX XXXX XXXX. A copy of the detail debt sold to XXXX MPT. XXXX. Reason why you did not comply with the XXXX XXXX XXXX XXXX. XXXX. Reason you violated the Sale or Merger of XXXX Parties Agreement. Caliber has stated in correspondence that they did not own any part of XXXX XXXX 1
but understood. 1
but unfortunatelly that was not the case. American Education services reported my account to the credit bureau as a 60 days past due delinquent '' and for this reason my score droppep drastically. The reason I am requesting help from Consumer Finance '' is because AES never sent me a letter to my new address 1
but unfortunatelly that was not the case. XXXX XXXX XXXX reported my account to the credit bureau as a 60 days past due delinquent '' and for this reason my score droppep drastically. The reason I am requesting help from Consumer Finance '' is because XXXX never sent me a letter to my new address 1
but unfortunatelly that was not the case. XXXX XXXX XXXX reported my account to the credit bureau as a 60 days past due delinquent '' and for this reason my score droppep drastically. The reason I am requesting help from XXXX XXXX '' is because XXXX never sent me a letter to my new address 1
but unfortunately 4
but unfortunately he was also unable to help since apparently they do not handle those situations at any branch office. All he could do is just call the fraud department and client protection and wait for someone to answer the phone and ask questions about the case. All they could say is that it will take some time and they do not know or can give us any information about what it is that they are waiting on to make the decision to give us our money back. We understand that Bank of America has decided to stop the relationship with all of us 1
but unfortunately never received replies to any of our correspondence. The total lack of timely communication by both servicers caused this problem. As an aside the XX/XX/XXXX letter which PHH claims it never received 1
but unfortunately only sent correspondence to XXXX. Shortly after 1
but unfortunately the people who take advantage of the system ruin it for everyone else. 1
but unfortunately this has happened to us since using Fifth Third Bank in XXXX XXXX 1
but until yesterday 1
but up to this date 1
but Upgrade put me in a position where I have to borrow money to pay the additional {$220.00} that they hid from me initially. They have all of these articles on their website about financial health and budgeting blah blah blah. They are predators and do not care about consumers. 1
but upon answering 1
but upon probable cause 5
but USAA has failed to do so. USAA has had the details of identity theft and alll pertinent documents for more than a year and are violating consumer protection laws. They have failed to discharge the debt. Consumer is getting new calls from new collection agency about debt as of XX/XX/XXXX. USAA is failing to comply with Fair Debt Collection Practices and continuing to try to collect on a fraudulent debt they are supossed to be investigating. The debt remains on victims credit report and from what we can tell no investigation been completed. When the last CFPB complaint was last filled out they sent a Consumer Report Dispute form and we resent all the documents certified on XX/XX/XXXX. It has now been over 60 days and they still continue to report this debt and collect on it. This is not the first case XXXX has had with victims and attempting to work with USAA and the treatment has been the same on the cases.,Company believes complaint is the result of an isolated error,UNITED SERVICES AUTOMOBILE ASSOCIATION,NC,27253,Servicemember,Consent provided,Web,2017-01-17,Closed with non-monetary relief,Yes,No,2292654 1
but USAA refused to explain the invalid claim or expedite the hold. 1
but USAA will not confirm whether this is an active account number. 1
but use this address for mailing periodically. Financial 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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