Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but was charged for the full order including a full couch ( image also sent ). When she inquired about the undelivered furniture she was told that it was repeatedly told that it was delayed. She ultimately cancelled that order's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but was charged for the full order including a full couch ( image also sent ). When she inquired about the undelivered furniture she was told that it was repeatedly told that it was delayed. She ultimately cancelled that order's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| opened a complaint against XXXX XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| but was then told that it was already en route and that she would be charged a restock fee. There are many complaints against the company found online with this precise pattern. We would like your assistance in resolving this matter as it is currently still unresolved. | 1 |
| Issue | Complaints |
|---|---|
| and so the case was closed. This is inaccurate | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but was charged for the full order including a full couch ( image also sent ). When she inquired about the undelivered furniture she was told that it was repeatedly told that it was delayed. She ultimately cancelled that order has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but was charged for the full order including a full couch ( image also sent ). When she inquired about the undelivered furniture she was told that it was repeatedly told that it was delayed. She ultimately cancelled that order reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "opened a complaint against XXXX XXXX XXXX", and the single most common underlying issue is "and so the case was closed. This is inaccurate".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but was charged for the full order including a full couch ( image also sent ). When she inquired about the undelivered furniture she was told that it was repeatedly told that it was delayed. She ultimately cancelled that order: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but was charged for the full order including a full couch ( image also sent ). When she inquired about the undelivered furniture she was told that it was repeatedly told that it was delayed. She ultimately cancelled that order has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but was charged for the full order including a full couch ( image also sent ). When she inquired about the undelivered furniture she was told that it was repeatedly told that it was delayed. She ultimately cancelled that order has a 0% timely response rate to CFPB complaints.
The most common issue reported against but was charged for the full order including a full couch ( image also sent ). When she inquired about the undelivered furniture she was told that it was repeatedly told that it was delayed. She ultimately cancelled that order is "and so the case was closed. This is inaccurate" in the "opened a complaint against XXXX XXXX XXXX" product category.
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