Total complaints
1
Filed since Once
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but was rejected back to Ascend. I contacted Ascend and spoke with another Rep XXXX '' who stated he could walk through resubmitting my information. A few minutes later's complaint history from CFPB public records. 1 consumers have filed complaints since Once. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Once
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but was rejected back to Ascend. I contacted Ascend and spoke with another Rep XXXX '' who stated he could walk through resubmitting my information. A few minutes later's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I went through to print my docs and discovered Ascend had my routing number incorrect? I immediately contacted Customer Support and spoke with a Rep | 1 |
| State | Complaints |
|---|---|
| XXXX '' stated the loan rejected? He said I would receive documentation shortly. The rest of submitted documents explain the process and timeline that reflects Ascend LIED about the rejection letters and a then | 1 |
| Issue | Complaints |
|---|---|
| once the Loan rejected for incorrect routing | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but was rejected back to Ascend. I contacted Ascend and spoke with another Rep XXXX '' who stated he could walk through resubmitting my information. A few minutes later has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Once, and the most recent logged activity is Once submi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but was rejected back to Ascend. I contacted Ascend and spoke with another Rep XXXX '' who stated he could walk through resubmitting my information. A few minutes later reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I went through to print my docs and discovered Ascend had my routing number incorrect? I immediately contacted Customer Support and spoke with a Rep", and the single most common underlying issue is "once the Loan rejected for incorrect routing".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but was rejected back to Ascend. I contacted Ascend and spoke with another Rep XXXX '' who stated he could walk through resubmitting my information. A few minutes later: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but was rejected back to Ascend. I contacted Ascend and spoke with another Rep XXXX '' who stated he could walk through resubmitting my information. A few minutes later has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but was rejected back to Ascend. I contacted Ascend and spoke with another Rep XXXX '' who stated he could walk through resubmitting my information. A few minutes later has a 0% timely response rate to CFPB complaints.
The most common issue reported against but was rejected back to Ascend. I contacted Ascend and spoke with another Rep XXXX '' who stated he could walk through resubmitting my information. A few minutes later is "once the Loan rejected for incorrect routing" in the "I went through to print my docs and discovered Ascend had my routing number incorrect? I immediately contacted Customer Support and spoke with a Rep" product category.
Read our methodology — how this data is sourced, computed, and verified.