| but was told that my only options were to pay the bill or to go into forbearance. I explained to the operator that I had multiple attempts to make the request | 1 | 0.0% | filed online on XXXX XXXX |
| but was told that the branch would not be able to provide further assistance either. | 1 | 0.0% | a day or two later |
| but was told the same story with a minor change -- still working on the problem | 1 | 0.0% | put my card in the card reader |
| but was told the same thing. At that time I decided that they were not going to remedy the situation and I have not contacted them since. Upon checking my credit report ( s ) | 1 | 0.0% | I called XXXX XXXX XXXX to close my account and paid my balance in full at that time. I received an additional bill after that |
| but was told the supervisor was not available. | 1 | 0.0% | the representative told me there is noting wrong with my account and tried to transfer points on his end |
| but was told there was not a XXXX XXXX that worked for Huntington Bank. When I explained the situation and the reason for my call | 1 | 0.0% | and the bank began calling my place of employment. When I returned the call and explained the situation |
| but was told they could not do so. | 1 | 0.0% | and then later claimed that I did so on XX/XX/2020. When I make a change to my account |
| but was told they could not do that - they 're not allowed to email. So I made a list of the documents required during the phone call and most | 1 | 0.0% | I have been receiving continuous calls from CitiMortg. collections dept. During some of these calls |
| but was told they would only accept payment in full. I went to work | 1 | 0.0% | I formally purchased this home |
| but was treated poorly and unfairly | 1 | 0.0% | I asked if they would be willing to forgive my loan as hardship |
| but was unable to get through. The only resolution that XXXX offered was to show me a USAA Consumer Report Dispute Form and suggested I submit one to have USAA request to XXXX XXXXhat my hard inquiry be removed from my report. Although I can not get back the 3+ hours I have wasted on this ordeal in the last couple of days | 1 | 0.0% | XXXX XXXX |
| but was unable to make my payment because their system wasn't set up for online payments. I kept trying to make a payment | 1 | 0.0% | but the servicer 's system was not set up to take the last payment. Fay Servicing gave me the option of either paying the trial payments online or calling them in. I called in the previous two payments for XXXX and XXXX |
| but was unable to obtain a fair resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,VA,201XX,,Consent provided,Web,2026-01-22,Closed with explanation,Yes,N/A,18908200 | 1 | 0.0% | timely |
| but was unable to open my PDF. The agent declined allowing me to send it directly to her | 1 | 0.0% | telling me that I was behind and asking if I would be paying |
| but was unable to view it. Since XXXX XXXX opened a fraud claim | 1 | 0.0% | and they informed me that what they really needed was an invoice or order confirmation |
| but was unsuccessful. It was shortly after that when I had contacted Capital One to dispute the charges. Due to the circumstances of the type of transactions I was opening a dispute for | 1 | 0.0% | despite the dispute being outside the timeframes in which they can charge back the amount to the merchant.. as if they had done me a favor for allowing me to file a dispute. Yet |
| but was unsuccessful. We have about 6 letters from car dealerships banks and XXXX XXXX XXXX XXXX denying my son approval to place the car in his name. I even tried to get my XXXX XXXX car payment lowered by training it in. Both cars have upside down payments | 1 | 0.0% | XXXX XXXX XXXX As mentioned earlier |
| but we also didn't ask for the XX/XX/XXXX market collapse. But to make me pay {$1300.00} per month | 1 | 0.0% | again |
| but we also noted that we disputed some the charges as they seemed to have been levied after XX/XX/XXXX | 1 | 0.0% | XX/XX/XXXX |
| but we are assured by every person we contact at Shellpoint that these letters are automated and not to be concerned '' ; but because the letters needed to be picked up at the US Post Office and signed for | 1 | 0.0% | I believe this was XX/XX/XXXX in the amount of {$1200.00} so as to avoid any lingering threats by mail. At this point all paperwork still not fully transferred and we are told that many XXXX clients have had the same issue and we are sorry for all '' |
| but we are assured by every person we contact at XXXX that these letters are automated and not to be concerned '' ; but because the letters needed to be picked up at the US Post Office and signed for | 1 | 0.0% | I believe this was XX/XX/XXXX in the amount of {$1200.00} so as to avoid any lingering threats by mail. At this point all paperwork still not fully transferred and we are told that many XXXX clients have had the same issue and we are sorry for all '' |
| but we are tired of being taken back and forth | 1 | 0.0% | requesting them to assist in refunding the money to the sender. Unfortunately |
| but we are told that the lien release department can not be contacted by phone or even email. | 1 | 0.0% | when we sold his property in XXXX |
| but we are unsure if her direct deposit will be changed in time. Since we have been logged out of these accounts | 1 | 0.0% | we are unable to determine how much money is in either our checking and savings account as we have been logged out of the mobile app |
| but we can not guarantee that they will record it accurately or promptly. '' - I can not imagine why the credit agency info was included | 1 | 0.0% | we thoroughly reviewed all information that was provided to us to determine if a billing error occurred. While you may have a valid complaint with the merchant |
| but we can't use the card for anything. | 1 | 0.0% | and us personally |
| but we could not see behind the scenes that we had no seat assigned due to system failure. Neither the airlines nor the merchant would accept responsibility | 1 | 0.0% | they told us we had not paid the merchant |
| but we did not hear from you or you were not able to resolve the above issues in enough time to complete your request. If you have questions about the outcome of your request | 1 | 0.0% | We completed our review of your request to remove information from your Equifax credit file due to the information being the result of human trafficking. For the reasons stated below |
| but we do not get involved in that as per XXXX. If the loan is declined and I only lost two loans in the pass two years. So | 1 | 0.0% | What is the contact to the mortgage department that have the timeline. XXXX said |
| but we dont have the money to pay off the XXXX lien XXXX We also need this refinance to fix several things in our home that we can not do because we cant get money out of our house! Again | 1 | 0.0% | payment history |
| but we ended up not refinancing with them because the interest rate offered was much higher than expected. | 1 | 0.0% | where our original application somehow got deleted '' ( I'm not sure how |
| but we found out we need to pay out-of-pocket for ALL of our fire insurance during our mortgage period. Envoy 's loan officer assured us for a month and a half ( during our escrow period ) that it was all included. | 1 | 0.0% | I received a call from XXXX XXXX confused why our California Fair Plan was not being paid. Long story short and after much investigation |
| but we got disconnected.Then I called back to speak to a rude hostile and abusive dishonest XXXX who hung up in my face | 1 | 0.0% | and they've proven |
| but we have not heard back from them and it is now XX/XX/XXXX. Another example of this as of XX/XX/XXXX | 1 | 0.0% | they tell us they have never heard of the loan as they no longer offer it and refer us to UAS. UAS |
| but we have received no acknowledgement of our submission. In addition | 1 | 0.0% | CT XXXX XX/XX/2020 Wells Fargo Home Mortgage XXXX XXXX XXXX XXXX XXXX |
| but we have still not heard from any superiors. | 1 | 0.0% | NY XXXX |
| but we just did not cooperate with you. The worst part is that you have all the resources you could ever possibly needmoney | 1 | 0.0% | Contrary to what you wrote in your e-mail |
| but we love the home and did n't want to lose it. Caliber Home Loans interest rate was XXXX % while I was pre-approved at XXXX % with my already secured financing. My realtor sent listing agent a text message advising him that we accepted the changes and he replied stating he would update portals so the bank is aware. | 1 | 0.0% | which the listing agent |
| but we may still have rights under the security instrument | 3 | 0.0% | used deceptive debt collection practices to attempt to create a contract by way of payment stated on their letter head We are a debt collector. This communication is an attempt to collect a debt and any information obtained will be used that purpose. However |
| but we need someone to advocate for us | 1 | 0.0% | and see no end in sight. I have only my XXXX sons and no family. TitleMax says if I don't continue to pay |
| but we now consider the assistance request withdrawn... The only home retention option available to any successor in interest is an Assumption. | 1 | 0.0% | SPS continued to mishandle my account. On XX/XX/XXXX |
| but we paid an even {$3400.00} each month ). The way we read the account statement online | 1 | 0.0% | it appeared that the taxes on the property went up |
| but we recently received another bill. The staff did not respond to her inquiry | 1 | 0.0% | so even though I did not receive any communication |
| but we relied on a friend to provide the baby with clothing and diapers. We were on XXXX and food stamps. We could not afford to pay the bills. | 1 | 0.0% | I was put on medication that did regulate the baby 's XXXX |
| but we requested this again from you. Please note | 1 | 0.0% | you requested loss mitigation assistance. An Assistance Review Application was initiated on XX/XX/XXXX. You indicated that the initial Required Information Notice was not sent until seven days after the initiation of the assistance review application |
| but we seemed to have been forgotten and are not allowed to join our fellow XXXX in any relief because of what we were told to do by federal loan providers in 2003. | 1 | 0.0% | after submitting all the required paerwork to the PSLF program |
| but we still have over XXXX in that account that is apparently closed now? | 1 | 0.0% | Ive called OpenBank over XXXX times. Each time Ive spoken to a different support rep and have been told a number of different things. I always asked to speak to a manager |
| but we still submitted it again at the above email location because both XXXX and XXXX stated that the Escrow Department did not keep any of the prior paperwork and that they could not see any of the prior notes associated with our account. They also stated that it would tak between 2 and 5 days before they could access the paperwork. However | 1 | 0.0% | I received a letter from Mr. Cooper/Nationstar stating that I had canceled my homeowners insurance for the home located in XXXX Virginia XXXX At that time I called Mr. Cooper/Nationstar and together we communicated with XXXX XXXX XXXX . I sent in documentation sent to me by XXXX XXXX stating that my insured had been paid in full up until XX/XX/XXXX and that there had not been any lapse in coverage since XXXX when I first created this account. The next payment would be due before XX/XX/XXXXXXXX and on XX/XX/XXXX SXXXX XXXX XXXX XXXX received payment in the amount of {$3500.00} to cover the insurance policy from XXXX. However |
| but we truly have no way of knowing without seeing a detailed bill of goods or receipts from the service people. ( Please note in the attached texted breakdown of the cost as an example - electrical labor is listed at a cost of {$6000.00}. That would mean the hourly cost for an electrician given the single day install would be {$750.00} per hour. Not even master electricians in the state of Maine make anywhere NEAR that amount. ) We also found out that day that we were paying a premium of {$10000.00} on the cost of the system for the luxury '' of financing it. This is in addition to the 6.99 % monthly interest being charged on the loan | 1 | 0.0% | they were shocked to hear we had been told the contract was for 2-3 days of electrical and 2-3 days of construction. They said they had been doing this for a very long time '' and had never gone more than a day. '' We spent an hour on the phone with the XXXX team |
| but we want you to know that we received them and we will look into the information ( attachment 6 ) Nevertheless | 1 | 0.0% | I went into my bank XXXX XXXX and obtained a copy of my bank statement and obtain the bankers card for XXXX to call the bank so they could inform him that on the day that I made the payment to Ford XXXX does not post until the next business day. Also |
