CFPB · Mid-pack CFPB posture
Town Financial Corporation
14 CFPB complaints · 3 states · top issue Charged fees or interest you didn't expect.
Town Financial Corporation has 14 consumer complaints in the CFPB public database. Timely response is 64.3%; 14.3% closed with relief; top product Payday loan, title loan, personal loan, or advance loan. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- 0% filings 2015 to 2026
CFPB relief outcome brief
CCDB company town-financial-corporation
14.3% relief · 64.3% timely · 14 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: SoLo Funds Inc. (17.2% relief)
Town Financial Corporation closes 14.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Town Financial Corporation scores strongest on closed with explanation (74/100 percentile-benchmarked) and weakest on timely response (37/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
67 / 100 percentile-benchmarked
14.3% of complaints closed with relief to the consumer
Timely response
37 / 100 percentile-benchmarked
64.3% of complaints answered inside the CFPB 15-day window
Closed with explanation
74 / 100 percentile-benchmarked
85.7% of complaints closed with an explanation to the consumer
How 14 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Town Financial Corporation complaint mix by product
- Payday loan, 5 35.7% – 20% relief
- Debt collection 5 35.7% – 0% relief
- Credit reporting 1 7.1% – 0% relief
- Consumer Loan 1 7.1% – 100% relief
- Payday loan, 1 7.1% – 0% relief
- Credit reporting, 1 7.1% – 0% relief
How Town Financial Corporation's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Debt collection | 5 |
| Credit reporting or other personal consumer reports | 1 |
| Consumer Loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Town Financial Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- IA
- 85.7% of this company's filings
Town Financial Corporation complaints by year
Annual filing volume from the CFPB public database
- 2026
- 2
- 0% vs 2015
Top States
| State | Complaints |
|---|---|
| IA | 12 |
| OK | 1 |
| NE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 3 |
| Communication tactics | 3 |
| Problem with additional add-on products or services | 2 |
| Incorrect information on your report | 2 |
| Took or threatened to take negative or legal action | 1 |
| Struggling to pay your loan | 1 |
| Charged fees or interest I didn't expect | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 50% |
| 2017 | 1 | 0% |
| 2018 | 1 | 0% |
| 2020 | 1 | 0% |
| 2021 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 2 | 100% |
| 2025 | 2 | 50% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Town Financial Corporation
Town Financial Corporation's 14 logged complaints stay concentrated: only 3 states show a filing. Only 28.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2015 through 2026-03-27.
Town Financial Corporation answers 64.3% of complaints inside the CFPB's tracked window and closes 85.7% with a written explanation. 14.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Town Financial Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Town Financial Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 14.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 64.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Town Financial Corporation (64.3% timely; 14.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture