CFPB · Single-product concentration

Southern Financial Systems, Inc.

72 CFPB complaints · 88.9% in "Debt collection" · top issue Written notification about debt.

72 CFPB complaints

Southern Financial Systems, Inc.: 88.9% of 72 CFPB complaints sit in "Debt collection". Timely 95.8% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +600% filings 2014 to 2026

CFPB relief outcome brief

CCDB company southern-financial-systems-inc

0% relief · 95.8% timely · 72 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Southern Financial Systems,Inc. (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Southern Financial Systems, Inc. and nearest filing-volume peers

Southern Financial Systems, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Southern Financial Systems, Inc. scores strongest on closed with explanation (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

53 /100 grade D

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

93 / 100 percentile-benchmarked

95.8% of complaints answered inside the CFPB 15-day window

Closed with explanation

100 / 100 percentile-benchmarked

100% of complaints closed with an explanation to the consumer

How 72 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 95.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Southern Financial Systems, Inc. complaint mix by product

Total complaints: 72

Southern Financial Systems, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 72 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 64 complaints (88.9%), resolution 0.0% Debt collection 88.9% Credit reporting,: 6 complaints (8.3%), resolution 0.0% Credit reporting, 8.3% Credit reporting: 2 complaints (2.8%), resolution 0.0%
  • Debt collection 64 88.9% – 0% relief
  • Credit reporting, 6 8.3% – 0% relief
  • Credit reporting 2 2.8% – 0% relief

How Southern Financial Systems, Inc.'s 72 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 64
Credit reporting, credit repair services, or other personal consumer reports 6
Credit reporting or other personal consumer reports 2

Concentrated filing states for Southern Financial Systems, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
MS
76.4% of this company's filings
MS55LA10AL3FL1TX1GA1

Southern Financial Systems, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
7
+600% vs 2014
05101520 2014201620182020202220242026 7

Top States

State Complaints
MS 55
LA 10
AL 3
FL 1
TX 1
GA 1

Top Issues

Issue Complaints
Written notification about debt 18
Attempts to collect debt not owed 17
False statements or representation 11
Took or threatened to take negative or legal action 10
Incorrect information on your report 6
Cont'd attempts collect debt not owed 3
Disclosure verification of debt 2
Communication tactics 2
Identity theft protection or other monitoring services 1
Improper contact or sharing of info 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2015 1 100%
2016 3 33.3%
2017 7 100%
2018 2 100%
2019 6 100%
2020 6 100%
2021 4 100%
2022 8 100%
2023 4 100%
2024 8 100%
2025 15 93.3%
2026 7 100%

Source: CFPB Consumer Complaint Database

Southern Financial Systems, Inc. filings cluster in one product

Southern Financial Systems, Inc.'s 72 logged complaints stay concentrated: only 6 states show a filing. Only 37.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-06-15.

Southern Financial Systems, Inc. answers 95.8% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Written notification about debt."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Southern Financial Systems, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Southern Financial Systems, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Southern Financial Systems, Inc. (95.8% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration