2026 data Public-data reference. official source

Southern Financial Systems, Inc.

61 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

61 consumer complaints filed with the CFPB

This profile shows Southern Financial Systems, Inc.'s complaint history from CFPB public records. 61 consumers have filed complaints since 2014. The company has a 95.1% timely response rate and has provided relief in 0% of cases.

61
Total Complaints
95.1%
Timely Response
3.3%
Disputed
0%
Relief Provided
6
States Active
2014
Since

Total complaints

61

Filed since 2014

Timely response

95.1%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 95.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Southern Financial Systems, Inc. complaint mix by product

Total complaints: 61

Southern Financial Systems, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 61 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 53 complaints (86.9%), resolution 0.0% Debt collection 86.9% Credit reporting,: 6 complaints (9.8%), resolution 0.0% Credit reporting, 9.8% Credit reporting: 2 complaints (3.3%), resolution 0.0%
  • Debt collection 53 86.9% 0% relief
  • Credit reporting, 6 9.8% 0% relief
  • Credit reporting 2 3.3% 0% relief

How Southern Financial Systems, Inc.'s 61 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 53
Credit reporting, credit repair services, or other personal consumer reports 6
Credit reporting or other personal consumer reports 2

Top States

State Complaints
MS 45
LA 9
AL 3
GA 1
TX 1
FL 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 15
Written notification about debt 13
False statements or representation 10
Took or threatened to take negative or legal action 8
Incorrect information on your report 6
Cont'd attempts collect debt not owed 2
Disclosure verification of debt 2
Communication tactics 2
Problem with a credit reporting company's investigation into an existing problem 1
Identity theft protection or other monitoring services 1
Improper contact or sharing of info 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2015 1 100%
2016 2 0%
2017 7 100%
2018 2 100%
2019 5 100%
2020 6 100%
2021 3 100%
2022 8 100%
2023 1 100%
2024 7 100%
2025 14 92.9%
2026 4 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Southern Financial Systems, Inc.

Southern Financial Systems, Inc. has accumulated 61 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 19 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-02-19, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Southern Financial Systems, Inc. reports a 95.1% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Southern Financial Systems, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Southern Financial Systems, Inc. have?

Southern Financial Systems, Inc. has received 61 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Southern Financial Systems, Inc. respond to complaints on time?

Southern Financial Systems, Inc. has a 95.1% timely response rate to CFPB complaints.

What is the most common complaint about Southern Financial Systems, Inc.?

The most common issue reported against Southern Financial Systems, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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