CFPB · Narrative-heavy record

Simple Cash Loans, Inc.,

10 CFPB complaints · 60% with narratives · top issue Problem with the payoff process at the end of the loan.

10 CFPB complaints

Simple Cash Loans, Inc.,: 60% of 10 filings include consumer narratives. Timely 80% · relief 30% · top product Payday loan, title loan, or personal loan. Allegations, not findings.

  • Narrative-heavy record
  • -66.7% filings 2016 to 2023

CFPB relief outcome brief

CCDB company simple-cash-loans-inc

30% relief · 80% timely · 10 filings · Payday loan, title loan, or personal loan

Nearest relief peer: Kilowatt Financial, LLC, a Spruce Finance Company (23.1% relief)

Simple Cash Loans, Inc.,(this)30%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Simple Cash Loans, Inc., and nearest filing-volume peers

Simple Cash Loans, Inc., closes 30% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Simple Cash Loans, Inc., scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (45/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

76 /100 grade B

Relief provided

100 / 100 percentile-benchmarked

30% of complaints closed with relief to the consumer

Timely response

65 / 100 percentile-benchmarked

80% of complaints answered inside the CFPB 15-day window

Closed with explanation

45 / 100 percentile-benchmarked

70% of complaints closed with an explanation to the consumer

Most of Simple Cash Loans, Inc.,'s 10 filings include narrative text

60% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 80.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 30.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Simple Cash Loans, Inc., complaint mix by product

Total complaints: 10

Simple Cash Loans, Inc., complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 10 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 6 complaints (60.0%), resolution 33.3% Payday loan, 60.0% Consumer Loan: 3 complaints (30.0%), resolution 33.3% Consumer Loan 30.0% Vehicle loan: 1 complaints (10.0%), resolution 0.0% Vehicle loan 10.0%
  • Payday loan, 6 60.0% – 33% relief
  • Consumer Loan 3 30.0% – 33% relief
  • Vehicle loan 1 10.0% – 0% relief

How Simple Cash Loans, Inc.,'s 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, or personal loan 6
Consumer Loan 3
Vehicle loan or lease 1

Simple Cash Loans, Inc., falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2023
1
-66.7% vs 2016
0.511.522.533.5 201620172018201920202023 1

Top States

State Complaints
CA 10

Top Issues

Issue Complaints
Problem with the payoff process at the end of the loan 2
Charged fees or interest you didn't expect 2
Problems at the end of the loan or lease 1
Managing the loan or lease 1
Lender repossessed or sold the vehicle 1
Taking out the loan or lease 1
Vehicle was repossessed or sold the vehicle 1
Received a loan you didn't apply for 1

Yearly Trend

Year Complaints Timely
2016 3 66.7%
2017 1 100%
2018 1 100%
2019 3 100%
2020 1 0%
2023 1 100%

Source: CFPB Consumer Complaint Database

Simple Cash Loans, Inc.,'s narrative-rich complaint ledger

Simple Cash Loans, Inc.,'s 10 logged complaints stay concentrated: only 1 state shows a filing. 60% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2023-04-05.

Simple Cash Loans, Inc., answers 80% of complaints inside the CFPB's tracked window and closes 70% with a written explanation. 30% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Problem with the payoff process at the end of the loan."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Simple Cash Loans, Inc.,.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Simple Cash Loans, Inc.,: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Simple Cash Loans, Inc., (80% timely; 30% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record