CFPB · Mid-pack CFPB posture

SilverLake Financial LLC

8 CFPB complaints · 6 states · top issue Didn't provide services promised.

8 CFPB complaints

SilverLake Financial LLC has 8 consumer complaints in the CFPB public database. Timely response is 62.5%; 0% closed with relief; top product Debt or credit management. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +200% filings 2024 to 2026

CFPB relief outcome brief

CCDB company silverlake-financial-llc

0% relief · 62.5% timely · 8 filings · Debt or credit management

Nearest relief peer: National Debt Relief LLC (0% relief)

SilverLake Financial LLC(this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among SilverLake Financial LLC and nearest filing-volume peers

SilverLake Financial LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

SilverLake Financial LLC has 8 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 62.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

SilverLake Financial LLC complaint mix by product

Total complaints: 8

SilverLake Financial LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 8 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt or: 3 complaints (37.5%), resolution 0.0% Debt or 37.5% Debt collection: 2 complaints (25.0%), resolution 0.0% Debt collection 25.0% Payday loan,: 2 complaints (25.0%), resolution 0.0% Payday loan, 25.0% Credit reporting: 1 complaints (12.5%), resolution 0.0% Credit reporting 12.5%
  • Debt or 3 37.5% – 0% relief
  • Debt collection 2 25.0% – 0% relief
  • Payday loan, 2 25.0% – 0% relief
  • Credit reporting 1 12.5% – 0% relief

How SilverLake Financial LLC's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt or credit management 3
Debt collection 2
Payday loan, title loan, personal loan, or advance loan 2
Credit reporting or other personal consumer reports 1

Where SilverLake Financial LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
25% of this company's filings
TX2CA2OK1NE1IL1NJ1

SilverLake Financial LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
3
+200% vs 2024
012345 202420252026 3

Top States

State Complaints
TX 2
CA 2
OK 1
NE 1
IL 1
NJ 1

Top Issues

Issue Complaints
Didn't provide services promised 3
False statements or representation 2
Improper use of your report 1
Getting the loan 1
Money was taken from your bank account on the wrong day or for the wrong amount 1

Yearly Trend

Year Complaints Timely
2024 1 100%
2025 4 100%
2026 3 0%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about SilverLake Financial LLC

SilverLake Financial LLC's 8 logged complaints stay concentrated: only 6 states show a filing. Only 37.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2024 through 2026-02-27.

SilverLake Financial LLC answers 62.5% of complaints inside the CFPB's tracked window and closes 62.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Didn't provide services promised."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about SilverLake Financial LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for SilverLake Financial LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for SilverLake Financial LLC (62.5% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture