Total complaints
8
Filed since 2022
2026 data Public-data reference. official source
Secure One Financial Inc.
8 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
8 consumer complaints filed with the CFPB
This profile shows Secure One Financial Inc.'s complaint history from CFPB public records. 8 consumers have filed complaints since 2022. The company has a 87.5% timely response rate and has provided relief in 12.5% of cases.
8
Total Complaints
87.5%
Timely Response
0%
Disputed
12.5%
Relief Provided
8
States Active
2022
Since
Timely response
87.5%
CFPB-tracked response window
Relief rate
12.5%
Closed with monetary or non-monetary relief
Timely response rate 87.5%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 12.5%
Industry median
Share closed with monetary or non-monetary relief.
Secure One Financial Inc. complaint mix by product
- Debt or 4 50.0% – 25% relief
- Payday loan, 3 37.5% – 0% relief
- Debt collection 1 12.5% – 0% relief
How Secure One Financial Inc.'s 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt or credit management | 4 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| NM | 1 |
| AK | 1 |
| TN | 1 |
| MO | 1 |
| FL | 1 |
| NC | 1 |
| TX | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with customer service | 2 |
| Getting a line of credit | 2 |
| Didn't provide services promised | 2 |
| Problem with additional add-on products or services | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 1 | 100% |
| 2024 | 2 | 100% |
| 2025 | 4 | 100% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Secure One Financial Inc.
Secure One Financial Inc. has accumulated 8 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2026-01-31, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Secure One Financial Inc. reports a 87.5% timely-response rate and has closed 87.5% of cases with a written explanation to the consumer. 12.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt or credit management", and the single most common underlying issue is "Problem with customer service".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Secure One Financial Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Secure One Financial Inc. have?
Secure One Financial Inc. has received 8 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Secure One Financial Inc. respond to complaints on time?
Secure One Financial Inc. has a 87.5% timely response rate to CFPB complaints.
What is the most common complaint about Secure One Financial Inc.?
The most common issue reported against Secure One Financial Inc. is "Problem with customer service" in the "Debt or credit management" product category.
Read our methodology — how this data is sourced, computed, and verified.
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