Total complaints
14
Filed since 2015
2026 data Public-data reference. official source
Secure Capital Management, Inc.
14 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
14 consumer complaints filed with the CFPB
This profile shows Secure Capital Management, Inc.'s complaint history from CFPB public records. 14 consumers have filed complaints since 2015. The company has a 64.3% timely response rate and has provided relief in 7.1% of cases.
14
Total Complaints
64.3%
Timely Response
7.1%
Disputed
7.1%
Relief Provided
10
States Active
2015
Since
Timely response
64.3%
CFPB-tracked response window
Relief rate
7.1%
Closed with monetary or non-monetary relief
Timely response rate 64.3%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 7.1%
Industry median
Share closed with monetary or non-monetary relief.
Secure Capital Management, Inc. complaint mix by product
- Debt collection 14 100.0% – 7% relief
How Secure Capital Management, Inc.'s 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 14 |
Top States
| State | Complaints |
|---|---|
| TX | 4 |
| UT | 1 |
| IL | 1 |
| ID | 1 |
| FL | 1 |
| OH | 1 |
| CA | 1 |
| LA | 1 |
| OR | 1 |
| MS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 4 |
| Taking/threatening an illegal action | 2 |
| Disclosure verification of debt | 2 |
| Improper contact or sharing of info | 2 |
| Threatened to contact someone or share information improperly | 1 |
| False statements or representation | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 7 | 71.4% |
| 2016 | 3 | 66.7% |
| 2017 | 4 | 50% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Secure Capital Management, Inc.
Secure Capital Management, Inc. has accumulated 14 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2017-11-10, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Secure Capital Management, Inc. reports a 64.3% timely-response rate and has closed 71.4% of cases with a written explanation to the consumer. 7.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 7.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Secure Capital Management, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Secure Capital Management, Inc. have?
Secure Capital Management, Inc. has received 14 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Secure Capital Management, Inc. respond to complaints on time?
Secure Capital Management, Inc. has a 64.3% timely response rate to CFPB complaints.
What is the most common complaint about Secure Capital Management, Inc.?
The most common issue reported against Secure Capital Management, Inc. is "Communication tactics" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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