CFPB · Mid-pack CFPB posture
Professional Collection Company
17 CFPB complaints · 3 states · top issue Problem with a credit reporting company's investigation into an existing problem.
Professional Collection Company has 17 consumer complaints in the CFPB public database. Timely response is 76.5%; 0% closed with relief; top product Debt collection. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +400% filings 2014 to 2021
CFPB relief outcome brief
CCDB company professional-collection-company
0% relief · 76.5% timely · 17 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Professional Collection Company closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 17 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Professional Collection Company complaint mix by product
- Debt collection 11 64.7% – 0% relief
- Credit reporting, 6 35.3% – 0% relief
How Professional Collection Company's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 11 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
Concentrated filing states for Professional Collection Company
Top states by attributed CFPB complaint volume for this company
- Leading state
- LA
- 58.8% of this company's filings
Professional Collection Company rising annual filings
Annual filing volume from the CFPB public database
- 2021
- 5
- +400% vs 2014
Top States
| State | Complaints |
|---|---|
| LA | 10 |
| TX | 5 |
| GA | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Cont'd attempts collect debt not owed | 3 |
| Written notification about debt | 2 |
| Attempts to collect debt not owed | 2 |
| Incorrect information on your report | 2 |
| False statements or representation | 1 |
| Improper contact or sharing of info | 1 |
| Communication tactics | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 0% |
| 2015 | 2 | 50% |
| 2016 | 1 | 0% |
| 2017 | 4 | 75% |
| 2018 | 1 | 100% |
| 2019 | 3 | 100% |
| 2021 | 5 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Professional Collection Company
Professional Collection Company's 17 logged complaints stay concentrated: only 3 states show a filing. Only 29.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2021-11-24.
Professional Collection Company answers 76.5% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Problem with a credit reporting company's investigation into an existing problem."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Professional Collection Company.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Professional Collection Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 76.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Professional Collection Company (76.5% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture