2026 data Public-data reference. official source

Pro Com Services of Illinois, Inc.

40 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

40 consumer complaints filed with the CFPB

This profile shows Pro Com Services of Illinois, Inc.'s complaint history from CFPB public records. 40 consumers have filed complaints since 2014. The company has a 97.5% timely response rate and has provided relief in 0% of cases.

40
Total Complaints
97.5%
Timely Response
2.5%
Disputed
0%
Relief Provided
3
States Active
2014
Since

Total complaints

40

Filed since 2014

Timely response

97.5%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 97.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Pro Com Services of Illinois, Inc. complaint mix by product

Total complaints: 40

Pro Com Services of Illinois, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 40 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 38 complaints (95.0%), resolution 0.0% Debt collection 95.0% Credit reporting: 1 complaints (2.5%), resolution 0.0% Credit reporting,: 1 complaints (2.5%), resolution 0.0%
  • Debt collection 38 95.0% 0% relief
  • Credit reporting 1 2.5% 0% relief
  • Credit reporting, 1 2.5% 0% relief

How Pro Com Services of Illinois, Inc.'s 40 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 38
Credit reporting or other personal consumer reports 1
Credit reporting, credit repair services, or other personal consumer reports 1

Top States

State Complaints
IL 37
NC 2
MO 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 13
Written notification about debt 11
Cont'd attempts collect debt not owed 5
False statements or representation 4
Took or threatened to take negative or legal action 2
Disclosure verification of debt 2
Improper use of your report 1
Incorrect information on your report 1
Communication tactics 1

Yearly Trend

Year Complaints Timely
2014 3 100%
2015 3 100%
2016 4 100%
2017 6 100%
2018 6 100%
2019 2 100%
2020 1 100%
2021 6 100%
2022 2 100%
2023 2 100%
2024 5 80%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Pro Com Services of Illinois, Inc.

Pro Com Services of Illinois, Inc. has accumulated 40 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 13 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2024-06-20, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Pro Com Services of Illinois, Inc. reports a 97.5% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Pro Com Services of Illinois, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Pro Com Services of Illinois, Inc. have?

Pro Com Services of Illinois, Inc. has received 40 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Pro Com Services of Illinois, Inc. respond to complaints on time?

Pro Com Services of Illinois, Inc. has a 97.5% timely response rate to CFPB complaints.

What is the most common complaint about Pro Com Services of Illinois, Inc.?

The most common issue reported against Pro Com Services of Illinois, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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