CFPB · Single-product concentration
Phillips, Reinhard & Associates
23 CFPB complaints · 91.3% in "Debt collection" · top issue Communication tactics.
Phillips, Reinhard & Associates: 91.3% of 23 CFPB complaints sit in "Debt collection". Timely 21.7% · relief 0%. Allegations, not findings.
- Single-product concentration
- -95.5% filings 2014 to 2015
CFPB relief outcome brief
CCDB company phillips-reinhard-associates
0% relief · 21.7% timely · 23 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Phillips, Reinhard & Associates closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Phillips, Reinhard & Associates scores 0/100 on relief provided, blended into one composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
0 / 100 percentile-benchmarked
21.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
0 / 100 percentile-benchmarked
43.5% of complaints closed with an explanation to the consumer
Coded fields dominate Phillips, Reinhard & Associates's 23 filings
Only 4.3% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Phillips, Reinhard & Associates complaint mix by product
- Debt collection 21 91.3% – 0% relief
- Payday loan 2 8.7% – 0% relief
How Phillips, Reinhard & Associates's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 21 |
| Payday loan | 2 |
Where Phillips, Reinhard & Associates complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 21.7% of this company's filings
Phillips, Reinhard & Associates falling annual filings
Annual filing volume from the CFPB public database
- 2015
- 1
- -95.5% vs 2014
Top States
| State | Complaints |
|---|---|
| TX | 5 |
| VA | 4 |
| CO | 2 |
| LA | 2 |
| MI | 2 |
| CA | 1 |
| OH | 1 |
| WA | 1 |
| TN | 1 |
| DE | 1 |
| FL | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 6 |
| Taking/threatening an illegal action | 6 |
| False statements or representation | 4 |
| Improper contact or sharing of info | 3 |
| Can't contact lender | 2 |
| Cont'd attempts collect debt not owed | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 22 | 22.7% |
| 2015 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Phillips, Reinhard & Associates filings cluster in one product
Phillips, Reinhard & Associates's 23 logged complaints stay concentrated: only 12 states show a filing. Only 4.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2015-10-13.
Phillips, Reinhard & Associates answers 21.7% of complaints inside the CFPB's tracked window and closes 43.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Phillips, Reinhard & Associates.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Phillips, Reinhard & Associates: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 23.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 21.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Phillips, Reinhard & Associates (21.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration