Total complaints
19
Filed since 2013
2026 data Public-data reference. official source
Patient Account Services, LLC
19 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
19 consumer complaints filed with the CFPB
This profile shows Patient Account Services, LLC's complaint history from CFPB public records. 19 consumers have filed complaints since 2013. The company has a 84.2% timely response rate and has provided relief in 10.5% of cases.
19
Total Complaints
84.2%
Timely Response
31.6%
Disputed
10.5%
Relief Provided
8
States Active
2013
Since
Timely response
84.2%
CFPB-tracked response window
Relief rate
10.5%
Closed with monetary or non-monetary relief
Timely response rate 84.2%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 10.5%
Industry median
Share closed with monetary or non-monetary relief.
Patient Account Services, LLC complaint mix by product
- Debt collection 19 100.0% – 11% relief
How Patient Account Services, LLC's 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 19 |
Top States
| State | Complaints |
|---|---|
| FL | 6 |
| AZ | 4 |
| OH | 2 |
| MS | 2 |
| GA | 2 |
| NC | 1 |
| LA | 1 |
| KY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| False statements or representation | 5 |
| Cont'd attempts collect debt not owed | 4 |
| Communication tactics | 3 |
| Disclosure verification of debt | 3 |
| Attempts to collect debt not owed | 2 |
| Improper contact or sharing of info | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 7 | 100% |
| 2015 | 5 | 100% |
| 2016 | 3 | 100% |
| 2017 | 1 | 0% |
| 2020 | 1 | 0% |
| 2022 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Patient Account Services, LLC
Patient Account Services, LLC has accumulated 19 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 9 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2022-03-11, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Patient Account Services, LLC reports a 84.2% timely-response rate and has closed 73.7% of cases with a written explanation to the consumer. 10.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 31.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "False statements or representation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Patient Account Services, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Patient Account Services, LLC have?
Patient Account Services, LLC has received 19 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Patient Account Services, LLC respond to complaints on time?
Patient Account Services, LLC has a 84.2% timely response rate to CFPB complaints.
What is the most common complaint about Patient Account Services, LLC?
The most common issue reported against Patient Account Services, LLC is "False statements or representation" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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