CFPB · Single-product concentration
Patient Account Services, LLC
21 CFPB complaints · 100% in "Debt collection" · top issue False statements or representation.
Patient Account Services, LLC: 100% of 21 CFPB complaints sit in "Debt collection". Timely 76.2% · relief 9.5%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2025
CFPB relief outcome brief
CCDB company patient-account-services-llc
9.5% relief · 76.2% timely · 21 filings · Debt collection
Same-product relief peers
Nearest relief peer: National Enterprise Systems, Inc. (9.6% relief)
Patient Account Services, LLC closes 9.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Patient Account Services, LLC's 21 filings include narrative text
52.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Patient Account Services, LLC complaint mix by product
- Debt collection 21 100.0% – 10% relief
How Patient Account Services, LLC's 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 21 |
Where Patient Account Services, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 28.6% of this company's filings
Patient Account Services, LLC complaints by year
Annual filing volume from the CFPB public database
- 2025
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 6 |
| AZ | 4 |
| OH | 2 |
| MS | 2 |
| GA | 2 |
| IL | 1 |
| KY | 1 |
| LA | 1 |
| TX | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| False statements or representation | 6 |
| Cont'd attempts collect debt not owed | 5 |
| Disclosure verification of debt | 3 |
| Communication tactics | 3 |
| Attempts to collect debt not owed | 2 |
| Improper contact or sharing of info | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 7 | 100% |
| 2015 | 6 | 83.3% |
| 2016 | 3 | 100% |
| 2017 | 1 | 0% |
| 2020 | 1 | 0% |
| 2022 | 1 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Patient Account Services, LLC filings cluster in one product
Patient Account Services, LLC's 21 logged complaints stay concentrated: only 10 states show a filing. 52.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2025-10-13.
Patient Account Services, LLC answers 76.2% of complaints inside the CFPB's tracked window and closes 71.4% with a written explanation. 9.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "False statements or representation."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Patient Account Services, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Patient Account Services, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 21.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 76.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Patient Account Services, LLC (76.2% timely; 9.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration