CFPB · Single-product concentration

Parnell & Parnell, PA

18 CFPB complaints · 100% in "Debt collection" · top issue Attempts to collect debt not owed.

18 CFPB complaints

Parnell & Parnell, PA: 100% of 18 CFPB complaints sit in "Debt collection". Timely 61.1% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -33.3% filings 2015 to 2025

CFPB relief outcome brief

CCDB company parnell-parnell-pa

0% relief · 61.1% timely · 18 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Parnell & Parnell, PA (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Parnell & Parnell, PA and nearest filing-volume peers

Parnell & Parnell, PA closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Parnell & Parnell, PA's 18 filings include narrative text

44.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 61.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Parnell & Parnell, PA complaint mix by product

Total complaints: 18

Parnell & Parnell, PA complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 18 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 18 complaints (100.0%), resolution 0.0% Debt collection 100.0%
  • Debt collection 18 100.0% 0% relief

How Parnell & Parnell, PA's 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 18

Concentrated filing states for Parnell & Parnell, PA

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
GA
50% of this company's filings
GA9AL5NV2SC1TX1

Parnell & Parnell, PA falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2025
2
-33.3% vs 2015
012345 20152017201920202021202320242025 2

Top States

State Complaints
GA 9
AL 5
NV 2
SC 1
TX 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 8
Took or threatened to take negative or legal action 3
False statements or representation 2
Communication tactics 2
Disclosure verification of debt 1
Cont'd attempts collect debt not owed 1
Threatened to contact someone or share information improperly 1

Yearly Trend

Year Complaints Timely
2015 3 33.3%
2017 1 0%
2019 2 100%
2020 1 100%
2021 4 100%
2023 4 75%
2024 1 0%
2025 2 0%

Source: CFPB Consumer Complaint Database

Parnell & Parnell, PA filings cluster in one product

Parnell & Parnell, PA's 18 logged complaints stay concentrated: only 5 states show a filing. 44.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-07-09.

Parnell & Parnell, PA answers 61.1% of complaints inside the CFPB's tracked window and closes 72.2% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Parnell & Parnell, PA.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Parnell & Parnell, PA: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Parnell & Parnell, PA (61.1% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration