Optio Solutions, LLC
802 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Optio Solutions, LLC complaint mix by product
- Debt collection 667 83.2% – 0% relief
- Credit reporting 125 15.6% – 0% relief
- Credit reporting, 5 0.6% – 0% relief
- Consumer Loan 3 0.4% – 0% relief
- Debt or 1 0.1% – 0% relief
- Bank account 1 0.1% – 0% relief
How Optio Solutions, LLC's 802 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 667 |
| Credit reporting or other personal consumer reports | 125 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Consumer Loan | 3 |
| Debt or credit management | 1 |
| Bank account or service | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 175 |
| FL | 95 |
| CA | 83 |
| GA | 64 |
| AZ | 38 |
| IL | 32 |
| NC | 24 |
| WA | 23 |
| MD | 23 |
| SC | 19 |
| PA | 17 |
| AL | 16 |
| OH | 16 |
| TN | 16 |
| NV | 16 |
| VA | 15 |
| MI | 13 |
| NY | 11 |
| OR | 11 |
| MO | 10 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 247 |
| Written notification about debt | 124 |
| False statements or representation | 105 |
| Took or threatened to take negative or legal action | 93 |
| Incorrect information on your report | 84 |
| Communication tactics | 52 |
| Problem with a company's investigation into an existing problem | 22 |
| Improper use of your report | 21 |
| Cont'd attempts collect debt not owed | 13 |
| Improper contact or sharing of info | 9 |
| Electronic communications | 7 |
| Threatened to contact someone or share information improperly | 7 |
| Disclosure verification of debt | 7 |
| Taking/threatening an illegal action | 3 |
| Problem with a company's investigation into an existing issue | 2 |
| Problem with fraud alerts or security freezes | 1 |
| Unauthorized withdrawals or charges | 1 |
| Account opening, closing, or management | 1 |
| Problems when you are unable to pay | 1 |
| Shopping for a loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 17 | 100% |
| 2015 | 25 | 96% |
| 2016 | 21 | 100% |
| 2017 | 7 | 100% |
| 2018 | 12 | 100% |
| 2019 | 13 | 100% |
| 2020 | 6 | 100% |
| 2021 | 7 | 100% |
| 2022 | 8 | 100% |
| 2023 | 27 | 85.2% |
| 2024 | 88 | 98.9% |
| 2025 | 299 | 99.7% |
| 2026 | 271 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Optio Solutions, LLC
Optio Solutions, LLC's 802 logged complaints reach a nationwide footprint - 42 states have at least one filing on record. Only 31% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-25.
Optio Solutions, LLC answers 99.1% of complaints inside the CFPB's tracked window and closes 98.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Optio Solutions, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Optio Solutions, LLC have?
802, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Optio Solutions, LLC respond to complaints on time?
99.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Optio Solutions, LLC?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.