CFPB · Single-product concentration

Northeast Collection Bureau

47 CFPB complaints · 95.7% in "Debt collection" · top issue Cont'd attempts collect debt not owed.

47 CFPB complaints

Northeast Collection Bureau: 95.7% of 47 CFPB complaints sit in "Debt collection". Timely 17% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -90% filings 2014 to 2023

CFPB relief outcome brief

CCDB company northeast-collection-bureau

0% relief · 17% timely · 47 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Northeast Collection Bureau(this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Northeast Collection Bureau and nearest filing-volume peers

Northeast Collection Bureau closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Northeast Collection Bureau scores 0/100 on relief provided, blended into one composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

0 /100 grade F

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

0 / 100 percentile-benchmarked

17% of complaints answered inside the CFPB 15-day window

Closed with explanation

0 / 100 percentile-benchmarked

36.2% of complaints closed with an explanation to the consumer

Most of Northeast Collection Bureau's 47 filings include narrative text

44.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 17.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Northeast Collection Bureau complaint mix by product

Total complaints: 47

Northeast Collection Bureau complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 47 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 45 complaints (95.7%), resolution 0.0% Debt collection 95.7% Other financial: 1 complaints (2.1%), resolution 0.0% Bank account: 1 complaints (2.1%), resolution 0.0%
  • Debt collection 45 95.7% – 0% relief
  • Other financial 1 2.1% – 0% relief
  • Bank account 1 2.1% – 0% relief

How Northeast Collection Bureau's 47 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 45
Other financial service 1
Bank account or service 1

Where Northeast Collection Bureau complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
GA
19.1% of this company's filings
GA9CA6NY5AZ4MI3MD2FL2ND2

Northeast Collection Bureau falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2023
1
-90% vs 2014
0510152025 20142015201620172023 1

Top States

State Complaints
GA 9
CA 6
NY 5
AZ 4
MI 3
MD 2
FL 2
ND 2
VA 2
MA 1
TX 1
WI 1
DC 1
MN 1
MO 1
ID 1
NJ 1
LA 1
PA 1
IL 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 17
Communication tactics 8
Improper contact or sharing of info 7
Taking/threatening an illegal action 6
Took or threatened to take negative or legal action 2
Disclosure verification of debt 2
Fraud or scam 1
False statements or representation 1
Account opening, closing, or management 1
Threatened to contact someone or share information improperly 1
Attempts to collect debt not owed 1

Yearly Trend

Year Complaints Timely
2014 10 0%
2015 22 9.1%
2016 11 45.5%
2017 3 33.3%
2023 1 0%

Source: CFPB Consumer Complaint Database

Northeast Collection Bureau filings cluster in one product

Northeast Collection Bureau's 47 logged complaints stay concentrated: only 21 states show a filing. 44.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2023-03-28.

Northeast Collection Bureau answers 17% of complaints inside the CFPB's tracked window and closes 36.2% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Northeast Collection Bureau.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Northeast Collection Bureau: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Northeast Collection Bureau (17% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration