CFPB · Single-product concentration
North Capital Recovery Services
7 CFPB complaints · 85.7% in "Debt collection" · top issue Communication tactics.
North Capital Recovery Services: 85.7% of 7 CFPB complaints sit in "Debt collection". Timely 42.9% · relief 42.9%. Allegations, not findings.
- Single-product concentration
- +33.3% filings 2014 to 2025
CFPB relief outcome brief
CCDB company north-capital-recovery-services
42.9% relief · 42.9% timely · 7 filings · Debt collection
Same-product relief peers
Nearest relief peer: Southwest Credit Systems, L.P. (41.7% relief)
North Capital Recovery Services closes 42.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
North Capital Recovery Services has 7 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
North Capital Recovery Services complaint mix by product
- Debt collection 6 85.7% – 50% relief
- Payday loan, 1 14.3% – 0% relief
How North Capital Recovery Services's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 6 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Where North Capital Recovery Services complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 28.6% of this company's filings
North Capital Recovery Services rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 4
- +33.3% vs 2014
Top States
| State | Complaints |
|---|---|
| FL | 2 |
| UT | 1 |
| AR | 1 |
| ND | 1 |
| VA | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 2 |
| Taking/threatening an illegal action | 2 |
| Charged fees or interest you didn't expect | 1 |
| Attempts to collect debt not owed | 1 |
| Cont'd attempts collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 100% |
| 2025 | 4 | 0% |
Source: CFPB Consumer Complaint Database
North Capital Recovery Services filings cluster in one product
North Capital Recovery Services's 7 logged complaints stay concentrated: only 6 states show a filing. 42.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2025-11-26.
North Capital Recovery Services answers 42.9% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 42.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about North Capital Recovery Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for North Capital Recovery Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 7.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 42.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for North Capital Recovery Services (42.9% timely; 42.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration