2026 data Public-data reference. official source

Nicholas Financial Inc.

212 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

212 consumer complaints filed with the CFPB

This profile shows Nicholas Financial Inc.'s complaint history from CFPB public records. 212 consumers have filed complaints since 2013. The company has a 99.5% timely response rate and has provided relief in 0.9% of cases.

212
Total Complaints
99.5%
Timely Response
4.7%
Disputed
0.9%
Relief Provided
24
States Active
2013
Since

Total complaints

212

Filed since 2013

Timely response

99.5%

CFPB-tracked response window

Relief rate

0.9%

Closed with monetary or non-monetary relief

Timely response rate 99.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.9%
Industry median

Share closed with monetary or non-monetary relief.

Nicholas Financial Inc. complaint mix by product

Total complaints: 212

Nicholas Financial Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 212 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 84 complaints (40.0%), resolution 0.0% Credit reporting, 40.0% Debt collection: 45 complaints (21.4%), resolution 0.0% Debt collection 21.4% Vehicle loan: 45 complaints (21.4%), resolution 2.2% Vehicle loan 21.4% Consumer Loan: 20 complaints (9.5%), resolution 5.0% Consumer Loan 9.5% Credit reporting: 11 complaints (5.2%), resolution 0.0% Payday loan,: 3 complaints (1.4%), resolution 0.0% Credit reporting: 2 complaints (1.0%), resolution 0.0%
  • Credit reporting, 84 40.0% 0% relief
  • Debt collection 45 21.4% 0% relief
  • Vehicle loan 45 21.4% 2% relief
  • Consumer Loan 20 9.5% 5% relief
  • Credit reporting 11 5.2% 0% relief
  • Payday loan, 3 1.4% 0% relief
  • Credit reporting 2 1.0% 0% relief

How Nicholas Financial Inc.'s 212 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 84
Debt collection 45
Vehicle loan or lease 45
Consumer Loan 20
Credit reporting or other personal consumer reports 11
Payday loan, title loan, or personal loan 3
Credit reporting 2
Other financial service 1
Credit card or prepaid card 1

Top States

State Complaints
FL 52
GA 30
OH 25
NC 15
MI 12
MO 10
SC 8
IL 7
MD 7
TX 6
VA 6
KY 6
AL 5
TN 3
IN 3
PA 3
NY 2
MS 2
WI 2
KS 1

Top Issues

Issue Complaints
Incorrect information on your report 46
Improper use of your report 42
Attempts to collect debt not owed 21
Managing the loan or lease 19
Problem with a credit reporting company's investigation into an existing problem 14
Struggling to pay your loan 13
Problems when you are unable to pay 9
Written notification about debt 7
Communication tactics 5
Problems at the end of the loan or lease 5
False statements or representation 4
Getting a loan or lease 3
Taking out the loan or lease 3
Cont'd attempts collect debt not owed 3
Took or threatened to take negative or legal action 2
Improper contact or sharing of info 2
Credit monitoring or identity theft protection services 2
Problem with a company's investigation into an existing problem 2
Charged fees or interest you didn't expect 2
Shopping for a loan or lease 2

Yearly Trend

Year Complaints Timely
2013 4 100%
2014 5 100%
2015 12 100%
2016 9 100%
2017 13 100%
2018 24 100%
2019 25 100%
2020 29 100%
2021 34 100%
2022 25 96%
2023 21 100%
2024 10 100%
2025 1 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Nicholas Financial Inc.

Nicholas Financial Inc. has accumulated 212 consumer complaints in the CFPB public database, with filings active across 24 U.S. states. Of those submissions, 91 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2025-01-12, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Nicholas Financial Inc. reports a 99.5% timely-response rate and has closed 96.2% of cases with a written explanation to the consumer. 0.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Nicholas Financial Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Nicholas Financial Inc. have?

Nicholas Financial Inc. has received 212 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Nicholas Financial Inc. respond to complaints on time?

Nicholas Financial Inc. has a 99.5% timely response rate to CFPB complaints.

What is the most common complaint about Nicholas Financial Inc.?

The most common issue reported against Nicholas Financial Inc. is "Incorrect information on your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.

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