Total complaints
212
Filed since 2013
212 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
212 consumer complaints filed with the CFPB
This profile shows Nicholas Financial Inc.'s complaint history from CFPB public records. 212 consumers have filed complaints since 2013. The company has a 99.5% timely response rate and has provided relief in 0.9% of cases.
Total complaints
212
Filed since 2013
Timely response
99.5%
CFPB-tracked response window
Relief rate
0.9%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Nicholas Financial Inc.'s 212 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 84 |
| Debt collection | 45 |
| Vehicle loan or lease | 45 |
| Consumer Loan | 20 |
| Credit reporting or other personal consumer reports | 11 |
| Payday loan, title loan, or personal loan | 3 |
| Credit reporting | 2 |
| Other financial service | 1 |
| Credit card or prepaid card | 1 |
| State | Complaints |
|---|---|
| FL | 52 |
| GA | 30 |
| OH | 25 |
| NC | 15 |
| MI | 12 |
| MO | 10 |
| SC | 8 |
| IL | 7 |
| MD | 7 |
| TX | 6 |
| VA | 6 |
| KY | 6 |
| AL | 5 |
| TN | 3 |
| IN | 3 |
| PA | 3 |
| NY | 2 |
| MS | 2 |
| WI | 2 |
| KS | 1 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 46 |
| Improper use of your report | 42 |
| Attempts to collect debt not owed | 21 |
| Managing the loan or lease | 19 |
| Problem with a credit reporting company's investigation into an existing problem | 14 |
| Struggling to pay your loan | 13 |
| Problems when you are unable to pay | 9 |
| Written notification about debt | 7 |
| Communication tactics | 5 |
| Problems at the end of the loan or lease | 5 |
| False statements or representation | 4 |
| Getting a loan or lease | 3 |
| Taking out the loan or lease | 3 |
| Cont'd attempts collect debt not owed | 3 |
| Took or threatened to take negative or legal action | 2 |
| Improper contact or sharing of info | 2 |
| Credit monitoring or identity theft protection services | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Charged fees or interest you didn't expect | 2 |
| Shopping for a loan or lease | 2 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 100% |
| 2014 | 5 | 100% |
| 2015 | 12 | 100% |
| 2016 | 9 | 100% |
| 2017 | 13 | 100% |
| 2018 | 24 | 100% |
| 2019 | 25 | 100% |
| 2020 | 29 | 100% |
| 2021 | 34 | 100% |
| 2022 | 25 | 96% |
| 2023 | 21 | 100% |
| 2024 | 10 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Nicholas Financial Inc. has accumulated 212 consumer complaints in the CFPB public database, with filings active across 24 U.S. states. Of those submissions, 91 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2025-01-12, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Nicholas Financial Inc. reports a 99.5% timely-response rate and has closed 96.2% of cases with a written explanation to the consumer. 0.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Nicholas Financial Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Nicholas Financial Inc. has received 212 consumer complaints filed with the Consumer Financial Protection Bureau.
Nicholas Financial Inc. has a 99.5% timely response rate to CFPB complaints.
The most common issue reported against Nicholas Financial Inc. is "Incorrect information on your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.