CFPB · Narrative-heavy record
Nicholas Financial Inc.
236 CFPB complaints · 48.7% with narratives · top issue Incorrect information on your report.
Nicholas Financial Inc.: 48.7% of 236 filings include consumer narratives. Timely 99.6% · relief 0.8% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- -75% filings 2013 to 2025
CFPB relief outcome brief
CCDB company nicholas-financial-inc
0.8% relief · 99.6% timely · 236 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: OpenRoad Lending (0.8% relief)
Nicholas Financial Inc. closes 0.8% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Nicholas Financial Inc. scores strongest on timely response (99/100 percentile-benchmarked) and weakest on relief provided (4/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
4 / 100 percentile-benchmarked
0.8% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.6% of complaints answered inside the CFPB 15-day window
Closed with explanation
94 / 100 percentile-benchmarked
96.6% of complaints closed with an explanation to the consumer
Most of Nicholas Financial Inc.'s 236 filings include narrative text
48.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Nicholas Financial Inc. complaint mix by product
- Credit reporting, 89 38.0% – 0% relief
- Vehicle loan 53 22.6% – 2% relief
- Debt collection 49 20.9% – 0% relief
- Consumer Loan 20 8.5% – 5% relief
- Credit reporting 18 7.7% – 0% relief
- Payday loan, 3 1.3% – 0% relief
- Credit reporting 2 0.9% – 0% relief
How Nicholas Financial Inc.'s 236 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 89 |
| Vehicle loan or lease | 53 |
| Debt collection | 49 |
| Consumer Loan | 20 |
| Credit reporting or other personal consumer reports | 18 |
| Payday loan, title loan, or personal loan | 3 |
| Credit reporting | 2 |
| Other financial service | 1 |
| Credit card or prepaid card | 1 |
Where Nicholas Financial Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 27.1% of this company's filings
Nicholas Financial Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -75% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 64 |
| GA | 32 |
| OH | 29 |
| NC | 16 |
| MI | 12 |
| MO | 11 |
| IL | 9 |
| SC | 8 |
| MD | 8 |
| TX | 6 |
| KY | 6 |
| VA | 6 |
| AL | 5 |
| TN | 4 |
| PA | 3 |
| IN | 3 |
| NY | 2 |
| MS | 2 |
| WI | 2 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 54 |
| Improper use of your report | 46 |
| Attempts to collect debt not owed | 24 |
| Managing the loan or lease | 23 |
| Struggling to pay your loan | 17 |
| Problem with a credit reporting company's investigation into an existing problem | 14 |
| Problems when you are unable to pay | 9 |
| Written notification about debt | 7 |
| Problems at the end of the loan or lease | 5 |
| False statements or representation | 5 |
| Communication tactics | 5 |
| Cont'd attempts collect debt not owed | 3 |
| Taking out the loan or lease | 3 |
| Getting a loan or lease | 3 |
| Took or threatened to take negative or legal action | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Shopping for a loan or lease | 2 |
| Improper contact or sharing of info | 2 |
| Incorrect information on credit report | 2 |
| Credit monitoring or identity theft protection services | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 100% |
| 2014 | 5 | 100% |
| 2015 | 12 | 100% |
| 2016 | 9 | 100% |
| 2017 | 13 | 100% |
| 2018 | 28 | 100% |
| 2019 | 27 | 100% |
| 2020 | 30 | 100% |
| 2021 | 42 | 100% |
| 2022 | 26 | 96.2% |
| 2023 | 28 | 100% |
| 2024 | 11 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Nicholas Financial Inc.'s narrative-rich complaint ledger
Nicholas Financial Inc.'s 236 logged complaints stay concentrated: only 24 states show a filing. 48.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2025-01-12.
Nicholas Financial Inc. answers 99.6% of complaints inside the CFPB's tracked window and closes 96.6% with a written explanation. 0.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nicholas Financial Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Nicholas Financial Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 236.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Nicholas Financial Inc. (99.6% timely; 0.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record