Total complaints
124
Filed since 2013
124 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
124 consumer complaints filed with the CFPB
This profile shows NATIONWIDE ACCEPTANCE LLC's complaint history from CFPB public records. 124 consumers have filed complaints since 2013. The company has a 99.2% timely response rate and has provided relief in 6.5% of cases.
Total complaints
124
Filed since 2013
Timely response
99.2%
CFPB-tracked response window
Relief rate
6.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How NATIONWIDE ACCEPTANCE LLC's 124 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 38 |
| Credit reporting, credit repair services, or other personal consumer reports | 38 |
| Vehicle loan or lease | 23 |
| Consumer Loan | 12 |
| Credit reporting or other personal consumer reports | 9 |
| Payday loan, title loan, or personal loan | 2 |
| Credit card | 2 |
| State | Complaints |
|---|---|
| IL | 33 |
| MO | 13 |
| CA | 12 |
| FL | 12 |
| IN | 7 |
| GA | 6 |
| MN | 5 |
| AL | 4 |
| OH | 4 |
| NV | 4 |
| AZ | 4 |
| VA | 3 |
| MI | 3 |
| ID | 2 |
| LA | 2 |
| IA | 1 |
| UT | 1 |
| WI | 1 |
| TX | 1 |
| DC | 1 |
| Issue | Complaints |
|---|---|
| Improper use of your report | 24 |
| Incorrect information on your report | 16 |
| Managing the loan or lease | 14 |
| Communication tactics | 13 |
| Attempts to collect debt not owed | 9 |
| Written notification about debt | 9 |
| Struggling to pay your loan | 7 |
| Problems when you are unable to pay | 5 |
| Getting a loan or lease | 5 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| False statements or representation | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Taking out the loan or lease | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Took or threatened to take negative or legal action | 1 |
| Disclosure verification of debt | 1 |
| Problems at the end of the loan or lease | 1 |
| Charged fees or interest you didn't expect | 1 |
| Transaction issue | 1 |
| Credit determination | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 0% |
| 2014 | 3 | 100% |
| 2015 | 6 | 100% |
| 2016 | 10 | 100% |
| 2017 | 16 | 100% |
| 2018 | 11 | 100% |
| 2019 | 6 | 100% |
| 2020 | 12 | 100% |
| 2021 | 12 | 100% |
| 2022 | 6 | 100% |
| 2023 | 13 | 100% |
| 2024 | 7 | 100% |
| 2025 | 18 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
NATIONWIDE ACCEPTANCE LLC has accumulated 124 consumer complaints in the CFPB public database, with filings active across 25 U.S. states. Of those submissions, 54 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-02-10, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NATIONWIDE ACCEPTANCE LLC reports a 99.2% timely-response rate and has closed 93.5% of cases with a written explanation to the consumer. 6.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Improper use of your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NATIONWIDE ACCEPTANCE LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
NATIONWIDE ACCEPTANCE LLC has received 124 consumer complaints filed with the Consumer Financial Protection Bureau.
NATIONWIDE ACCEPTANCE LLC has a 99.2% timely response rate to CFPB complaints.
The most common issue reported against NATIONWIDE ACCEPTANCE LLC is "Improper use of your report" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.