2026 data Public-data reference. official source

National Commercial Services, Inc

167 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

167 consumer complaints filed with the CFPB

This profile shows National Commercial Services, Inc's complaint history from CFPB public records. 167 consumers have filed complaints since 2013. The company has a 97% timely response rate and has provided relief in 13.8% of cases.

167
Total Complaints
97%
Timely Response
5.4%
Disputed
13.8%
Relief Provided
37
States Active
2013
Since

Total complaints

167

Filed since 2013

Timely response

97%

CFPB-tracked response window

Relief rate

13.8%

Closed with monetary or non-monetary relief

Timely response rate 97.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 13.8%
Industry median

Share closed with monetary or non-monetary relief.

National Commercial Services, Inc complaint mix by product

Total complaints: 167

National Commercial Services, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 167 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 147 complaints (88.0%), resolution 13.6% Debt collection 88.0% Credit reporting,: 10 complaints (6.0%), resolution 0.0% Credit reporting: 7 complaints (4.2%), resolution 14.3% Mortgage: 2 complaints (1.2%), resolution 100.0% Checking or: 1 complaints (0.6%), resolution 0.0%
  • Debt collection 147 88.0% 14% relief
  • Credit reporting, 10 6.0% 0% relief
  • Credit reporting 7 4.2% 14% relief
  • Mortgage 2 1.2% 100% relief
  • Checking or 1 0.6% 0% relief

How National Commercial Services, Inc's 167 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 147
Credit reporting, credit repair services, or other personal consumer reports 10
Credit reporting or other personal consumer reports 7
Mortgage 2
Checking or savings account 1

Top States

State Complaints
CA 25
NC 17
OH 13
FL 12
TX 12
IL 7
PA 7
NY 6
VA 6
KS 5
WA 4
LA 4
MO 3
MI 3
NH 3
NV 3
CO 3
MD 3
CT 3
GA 3

Top Issues

Issue Complaints
Attempts to collect debt not owed 52
False statements or representation 21
Cont'd attempts collect debt not owed 20
Took or threatened to take negative or legal action 19
Communication tactics 14
Incorrect information on your report 10
Written notification about debt 9
Disclosure verification of debt 4
Improper contact or sharing of info 3
Problem with a company's investigation into an existing problem 3
Improper use of your report 2
Threatened to contact someone or share information improperly 2
Taking/threatening an illegal action 2
Problem with a credit reporting company's investigation into an existing problem 2
Electronic communications 1
Managing an account 1
Settlement process and costs 1
Loan modification,collection,foreclosure 1

Yearly Trend

Year Complaints Timely
2013 4 100%
2014 12 91.7%
2015 12 91.7%
2016 12 83.3%
2017 7 85.7%
2018 12 100%
2019 16 100%
2020 8 100%
2021 6 100%
2022 11 100%
2023 10 100%
2024 20 100%
2025 29 100%
2026 8 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About National Commercial Services, Inc

National Commercial Services, Inc has accumulated 167 consumer complaints in the CFPB public database, with filings active across 37 U.S. states. Of those submissions, 65 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-24, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, National Commercial Services, Inc reports a 97% timely-response rate and has closed 84.4% of cases with a written explanation to the consumer. 13.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 5.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating National Commercial Services, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does National Commercial Services, Inc have?

National Commercial Services, Inc has received 167 consumer complaints filed with the Consumer Financial Protection Bureau.

Does National Commercial Services, Inc respond to complaints on time?

National Commercial Services, Inc has a 97% timely response rate to CFPB complaints.

What is the most common complaint about National Commercial Services, Inc?

The most common issue reported against National Commercial Services, Inc is "Attempts to collect debt not owed" in the "Debt collection" product category.

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