CFPB · Single-product concentration
NAM National Arbitration and Mediation
91 CFPB complaints · 93.4% in "Debt collection" · top issue Took or threatened to take negative or legal action.
NAM National Arbitration and Mediation: 93.4% of 91 CFPB complaints sit in "Debt collection". Timely 7.7% · relief 0%. Allegations, not findings.
- Single-product concentration
- -75% filings 2015 to 2026
CFPB relief outcome brief
CCDB company nam-national-arbitration-and-mediation
0% relief · 7.7% timely · 91 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
NAM National Arbitration and Mediation closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of NAM National Arbitration and Mediation's 91 filings include narrative text
69.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
NAM National Arbitration and Mediation complaint mix by product
- Debt collection 85 93.4% – 0% relief
- Payday loan, 4 4.4% – 0% relief
- Checking or 1 1.1% – 0% relief
- Payday loan 1 1.1% – 0% relief
How NAM National Arbitration and Mediation's 91 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 85 |
| Payday loan, title loan, or personal loan | 4 |
| Checking or savings account | 1 |
| Payday loan | 1 |
Where NAM National Arbitration and Mediation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 23.1% of this company's filings
NAM National Arbitration and Mediation falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- -75% vs 2015
Top States
| State | Complaints |
|---|---|
| TX | 21 |
| CA | 6 |
| AZ | 5 |
| OH | 5 |
| CO | 4 |
| NY | 4 |
| OR | 3 |
| LA | 3 |
| GA | 3 |
| PA | 3 |
| OK | 2 |
| MO | 2 |
| IL | 2 |
| VA | 2 |
| IA | 2 |
| WA | 2 |
| MI | 2 |
| MA | 2 |
| NE | 1 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 24 |
| Attempts to collect debt not owed | 16 |
| Taking/threatening an illegal action | 12 |
| Communication tactics | 9 |
| False statements or representation | 7 |
| Cont'd attempts collect debt not owed | 6 |
| Disclosure verification of debt | 3 |
| Improper contact or sharing of info | 3 |
| Problem with the payoff process at the end of the loan | 3 |
| Written notification about debt | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Managing an account | 1 |
| Charged fees or interest I didn't expect | 1 |
| Charged fees or interest you didn't expect | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 8 | 87.5% |
| 2016 | 25 | 0% |
| 2017 | 14 | 0% |
| 2018 | 20 | 0% |
| 2019 | 11 | 0% |
| 2020 | 3 | 0% |
| 2021 | 3 | 0% |
| 2024 | 2 | 0% |
| 2025 | 3 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database
NAM National Arbitration and Mediation filings cluster in one product
NAM National Arbitration and Mediation's 91 logged complaints stay concentrated: only 36 states show a filing. 69.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-02-26.
NAM National Arbitration and Mediation answers 7.7% of complaints inside the CFPB's tracked window and closes 7.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about NAM National Arbitration and Mediation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for NAM National Arbitration and Mediation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 91.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 7.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for NAM National Arbitration and Mediation (7.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration