CFPB · Narrative-heavy record
Mitsubishi Motors North America, Inc.
53 CFPB complaints · 47.2% with narratives · top issue Improper use of your report.
Mitsubishi Motors North America, Inc.: 47.2% of 53 filings include consumer narratives. Timely 37.7% · relief 1.9% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- +100% filings 2017 to 2026
CFPB relief outcome brief
CCDB company mitsubishi-motors-north-america-inc
1.9% relief · 37.7% timely · 53 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Goldcar Lending Inc. (1.8% relief)
Mitsubishi Motors North America, Inc. closes 1.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Mitsubishi Motors North America, Inc. scores strongest on relief provided (9/100 percentile-benchmarked) and weakest on timely response (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
9 / 100 percentile-benchmarked
1.9% of complaints closed with relief to the consumer
Timely response
0 / 100 percentile-benchmarked
37.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
0 / 100 percentile-benchmarked
35.8% of complaints closed with an explanation to the consumer
Most of Mitsubishi Motors North America, Inc.'s 53 filings include narrative text
47.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Mitsubishi Motors North America, Inc. complaint mix by product
- Vehicle loan 19 35.8% – 0% relief
- Credit reporting, 14 26.4% – 7% relief
- Credit reporting 12 22.6% – 0% relief
- Debt collection 5 9.4% – 0% relief
- Consumer Loan 2 3.8% – 0% relief
- Payday loan, 1 1.9% – 0% relief
How Mitsubishi Motors North America, Inc.'s 53 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 19 |
| Credit reporting, credit repair services, or other personal consumer reports | 14 |
| Credit reporting or other personal consumer reports | 12 |
| Debt collection | 5 |
| Consumer Loan | 2 |
| Payday loan, title loan, or personal loan | 1 |
Where Mitsubishi Motors North America, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 11.3% of this company's filings
Mitsubishi Motors North America, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 8
- +100% vs 2017
Top States
| State | Complaints |
|---|---|
| FL | 6 |
| CA | 6 |
| NY | 5 |
| TX | 5 |
| IL | 5 |
| PA | 4 |
| GA | 4 |
| UT | 3 |
| AZ | 2 |
| OH | 2 |
| MN | 2 |
| ME | 1 |
| VA | 1 |
| WA | 1 |
| NJ | 1 |
| AL | 1 |
| MO | 1 |
| MS | 1 |
| IN | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 15 |
| Incorrect information on your report | 13 |
| Getting a loan or lease | 6 |
| Managing the loan or lease | 6 |
| Problems at the end of the loan or lease | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Attempts to collect debt not owed | 2 |
| Took or threatened to take negative or legal action | 1 |
| False statements or representation | 1 |
| Struggling to pay your loan | 1 |
| Written notification about debt | 1 |
| Problem with additional add-on products or services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 4 | 100% |
| 2018 | 13 | 100% |
| 2019 | 3 | 100% |
| 2020 | 2 | 0% |
| 2021 | 3 | 0% |
| 2022 | 4 | 0% |
| 2023 | 8 | 0% |
| 2024 | 4 | 0% |
| 2025 | 4 | 0% |
| 2026 | 8 | 0% |
Source: CFPB Consumer Complaint Database
Mitsubishi Motors North America, Inc.'s narrative-rich complaint ledger
Mitsubishi Motors North America, Inc.'s 53 logged complaints stay concentrated: only 20 states show a filing. 47.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-05-02.
Mitsubishi Motors North America, Inc. answers 37.7% of complaints inside the CFPB's tracked window and closes 35.8% with a written explanation. 1.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mitsubishi Motors North America, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Mitsubishi Motors North America, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 53.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 37.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Mitsubishi Motors North America, Inc. (37.7% timely; 1.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record