Total complaints
28
Filed since 2013
28 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
28 consumer complaints filed with the CFPB
This profile shows Medical Recovery Services, LLC's complaint history from CFPB public records. 28 consumers have filed complaints since 2013. The company has a 42.9% timely response rate and has provided relief in 0% of cases.
Total complaints
28
Filed since 2013
Timely response
42.9%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Medical Recovery Services, LLC's 28 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 27 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| State | Complaints |
|---|---|
| ID | 20 |
| NY | 2 |
| CO | 1 |
| TX | 1 |
| FL | 1 |
| CA | 1 |
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 10 |
| Attempts to collect debt not owed | 5 |
| Written notification about debt | 5 |
| Taking/threatening an illegal action | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Improper contact or sharing of info | 1 |
| Disclosure verification of debt | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2015 | 1 | 0% |
| 2016 | 3 | 0% |
| 2017 | 1 | 0% |
| 2018 | 1 | 0% |
| 2019 | 1 | 100% |
| 2020 | 2 | 0% |
| 2021 | 2 | 100% |
| 2022 | 1 | 100% |
| 2023 | 3 | 66.7% |
| 2024 | 4 | 50% |
| 2025 | 8 | 37.5% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Medical Recovery Services, LLC has accumulated 28 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 10 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2025-12-29, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Medical Recovery Services, LLC reports a 42.9% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Took or threatened to take negative or legal action".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Medical Recovery Services, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Medical Recovery Services, LLC has received 28 consumer complaints filed with the Consumer Financial Protection Bureau.
Medical Recovery Services, LLC has a 42.9% timely response rate to CFPB complaints.
The most common issue reported against Medical Recovery Services, LLC is "Took or threatened to take negative or legal action" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.