CFPB · Single-product concentration

M. Richard Epps, P.C.

17 CFPB complaints · 82.4% in "Debt collection" · top issue Written notification about debt.

17 CFPB complaints

M. Richard Epps, P.C.: 82.4% of 17 CFPB complaints sit in "Debt collection". Timely 94.1% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2015 to 2026

CFPB relief outcome brief

CCDB company m-richard-epps-p-c

0% relief · 94.1% timely · 17 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

M. Richard Epps, P.C. (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among M. Richard Epps, P.C. and nearest filing-volume peers

M. Richard Epps, P.C. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of M. Richard Epps, P.C.'s 17 filings include narrative text

47.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 94.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

M. Richard Epps, P.C. complaint mix by product

Total complaints: 17

M. Richard Epps, P.C. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 17 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 14 complaints (82.4%), resolution 0.0% Debt collection 82.4% Vehicle loan: 1 complaints (5.9%), resolution 0.0% Student loan: 1 complaints (5.9%), resolution 0.0% Mortgage: 1 complaints (5.9%), resolution 0.0%
  • Debt collection 14 82.4% 0% relief
  • Vehicle loan 1 5.9% 0% relief
  • Student loan 1 5.9% 0% relief
  • Mortgage 1 5.9% 0% relief

How M. Richard Epps, P.C.'s 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 14
Vehicle loan or lease 1
Student loan 1
Mortgage 1

Concentrated filing states for M. Richard Epps, P.C.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
VA
76.5% of this company's filings
VA13NC1MD1IL1

M. Richard Epps, P.C. complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
2
0% vs 2015
0.511.522.533.5 2015201620172018201920202021202420252026 2

Top States

State Complaints
VA 13
NC 1
MD 1
IL 1

Top Issues

Issue Complaints
Written notification about debt 3
Attempts to collect debt not owed 3
False statements or representation 2
Took or threatened to take negative or legal action 2
Managing the loan or lease 1
Taking/threatening an illegal action 1
Cont'd attempts collect debt not owed 1
Disclosure verification of debt 1
Communication tactics 1
Dealing with your lender or servicer 1
Trouble during payment process 1

Yearly Trend

Year Complaints Timely
2015 2 100%
2016 1 100%
2017 2 100%
2018 1 100%
2019 1 100%
2020 1 100%
2021 3 100%
2024 2 100%
2025 2 50%
2026 2 100%

Source: CFPB Consumer Complaint Database

M. Richard Epps, P.C. filings cluster in one product

M. Richard Epps, P.C.'s 17 logged complaints stay concentrated: only 4 states show a filing. 47.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-05-13.

M. Richard Epps, P.C. answers 94.1% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Written notification about debt."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about M. Richard Epps, P.C..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for M. Richard Epps, P.C.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for M. Richard Epps, P.C. (94.1% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration