CFPB · Mid-pack CFPB posture

Live Oak Financial, Inc

42 CFPB complaints · 10 states · top issue Attempts to collect debt not owed.

42 CFPB complaints

Live Oak Financial, Inc has 42 consumer complaints in the CFPB public database. Timely response is 38.1%; 0% closed with relief; top product Debt collection. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • -17.4% filings 2025 to 2026

CFPB relief outcome brief

CCDB company live-oak-financial-inc

0% relief · 38.1% timely · 42 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Live Oak Financial, Inc(this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Live Oak Financial, Inc and nearest filing-volume peers

Live Oak Financial, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Live Oak Financial, Inc scores 0/100 on relief provided, blended into one composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

0 /100 grade F

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

0 / 100 percentile-benchmarked

38.1% of complaints answered inside the CFPB 15-day window

Closed with explanation

0 / 100 percentile-benchmarked

40.5% of complaints closed with an explanation to the consumer

How 42 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 38.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Live Oak Financial, Inc complaint mix by product

Total complaints: 42

Live Oak Financial, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 42 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 29 complaints (69.0%), resolution 0.0% Debt collection 69.0% Credit reporting: 13 complaints (31.0%), resolution 0.0% Credit reporting 31.0%
  • Debt collection 29 69.0% – 0% relief
  • Credit reporting 13 31.0% – 0% relief

How Live Oak Financial, Inc's 42 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 29
Credit reporting or other personal consumer reports 13

Concentrated filing states for Live Oak Financial, Inc

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
GA
73.8% of this company's filings
GA31AL3PA1VA1NV1TX1OK1FL1

Live Oak Financial, Inc falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
19
-17.4% vs 2025
18192021222324 20252026 19

Top States

State Complaints
GA 31
AL 3
PA 1
VA 1
NV 1
TX 1
OK 1
FL 1
KY 1
SC 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 12
False statements or representation 5
Incorrect information on your report 5
Improper use of your report 4
Written notification about debt 4
Problem with a company's investigation into an existing problem 4
Took or threatened to take negative or legal action 3
Threatened to contact someone or share information improperly 2
Electronic communications 2
Communication tactics 1

Yearly Trend

Year Complaints Timely
2025 23 65.2%
2026 19 5.3%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Live Oak Financial, Inc

Live Oak Financial, Inc's 42 logged complaints stay concentrated: only 10 states show a filing. Only 16.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2025 through 2026-06-23.

Live Oak Financial, Inc answers 38.1% of complaints inside the CFPB's tracked window and closes 40.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Live Oak Financial, Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Live Oak Financial, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Live Oak Financial, Inc (38.1% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture