CFPB · Single-product concentration

Lionstone Holdings Group

34 CFPB complaints · 94.1% in "Debt collection" · top issue Communication tactics.

34 CFPB complaints

Lionstone Holdings Group: 94.1% of 34 CFPB complaints sit in "Debt collection". Timely 64.7% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -77.8% filings 2015 to 2017

CFPB relief outcome brief

CCDB company lionstone-holdings-group

0% relief · 64.7% timely · 34 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Lionstone Holdings Group(this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Lionstone Holdings Group and nearest filing-volume peers

Lionstone Holdings Group closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Lionstone Holdings Group scores strongest on closed with explanation (89/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

34 /100 grade F

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

38 / 100 percentile-benchmarked

64.7% of complaints answered inside the CFPB 15-day window

Closed with explanation

89 / 100 percentile-benchmarked

94.1% of complaints closed with an explanation to the consumer

Most of Lionstone Holdings Group's 34 filings include narrative text

61.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 64.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Lionstone Holdings Group complaint mix by product

Total complaints: 34

Lionstone Holdings Group complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 34 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 32 complaints (94.1%), resolution 0.0% Debt collection 94.1% Payday loan,: 1 complaints (2.9%), resolution 0.0% Consumer Loan: 1 complaints (2.9%), resolution 0.0%
  • Debt collection 32 94.1% – 0% relief
  • Payday loan, 1 2.9% – 0% relief
  • Consumer Loan 1 2.9% – 0% relief

How Lionstone Holdings Group's 34 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 32
Payday loan, title loan, or personal loan 1
Consumer Loan 1

Where Lionstone Holdings Group complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
20.6% of this company's filings
TX7OH5CA5NV3MO3SC2VA1NM1

Lionstone Holdings Group falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2017
2
-77.8% vs 2015
0510152025 201520162017 2

Top States

State Complaints
TX 7
OH 5
CA 5
NV 3
MO 3
SC 2
VA 1
NM 1
WI 1
MN 1
AL 1
AZ 1
MS 1
TN 1
LA 1

Top Issues

Issue Complaints
Communication tactics 11
Taking/threatening an illegal action 7
Disclosure verification of debt 5
Cont'd attempts collect debt not owed 3
False statements or representation 3
Improper contact or sharing of info 2
Incorrect information on your report 1
Problems when you are unable to pay 1
Took or threatened to take negative or legal action 1

Yearly Trend

Year Complaints Timely
2015 9 22.2%
2016 23 87%
2017 2 0%

Source: CFPB Consumer Complaint Database

Lionstone Holdings Group filings cluster in one product

Lionstone Holdings Group's 34 logged complaints stay concentrated: only 15 states show a filing. 61.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2017-11-09.

Lionstone Holdings Group answers 64.7% of complaints inside the CFPB's tracked window and closes 94.1% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Lionstone Holdings Group.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Lionstone Holdings Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Lionstone Holdings Group (64.7% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration