CFPB · Single-product concentration

Lanier Collections Agency and Services Inc

247 CFPB complaints · 85.4% in "Debt collection" · top issue Attempts to collect debt not owed.

247 CFPB complaints

Lanier Collections Agency and Services Inc: 85.4% of 247 CFPB complaints sit in "Debt collection". Timely 96.4% · relief 0.4%. Allegations, not findings.

  • Single-product concentration
  • +250% filings 2015 to 2026

CFPB relief outcome brief

CCDB company lanier-collections-agency-and-services-inc

0.4% relief · 96.4% timely · 247 filings · Debt collection

Nearest relief peer: LJ Ross Associates (0.4% relief)

Lanier Collections Agency an…0.4%DFC Global Corp.15.3%First Interstate Bancsystem,…8.9%Delta Management Associates,…0%Alpha Recovery Corp31.4%
Closed-with-relief % among Lanier Collections Agency and Services Inc and nearest filing-volume peers

Lanier Collections Agency and Services Inc closes 0.4% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Lanier Collections Agency and Services Inc's 247 filings include narrative text

45.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 96.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.4%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Lanier Collections Agency and Services Inc complaint mix by product

Total complaints: 247

Lanier Collections Agency and Services Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 247 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 211 complaints (85.4%), resolution 0.5% Debt collection 85.4% Credit reporting,: 28 complaints (11.3%), resolution 0.0% Credit reporting, 11.3% Credit reporting: 7 complaints (2.8%), resolution 0.0% Credit reporting: 1 complaints (0.4%), resolution 0.0%
  • Debt collection 211 85.4% 1% relief
  • Credit reporting, 28 11.3% 0% relief
  • Credit reporting 7 2.8% 0% relief
  • Credit reporting 1 0.4% 0% relief

How Lanier Collections Agency and Services Inc's 247 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 211
Credit reporting, credit repair services, or other personal consumer reports 28
Credit reporting or other personal consumer reports 7
Credit reporting 1

Concentrated filing states for Lanier Collections Agency and Services Inc

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
GA
73.7% of this company's filings
GA182SC21FL14CA9TX4VA4MS3PA3

Lanier Collections Agency and Services Inc rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
7
+250% vs 2015
020406080 201520162017201820192020202120222023202420252026 7

Top States

State Complaints
GA 182
SC 21
FL 14
CA 9
TX 4
VA 4
MS 3
PA 3
IL 2
LA 1
CO 1
TN 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 109
Written notification about debt 62
False statements or representation 13
Problem with a credit reporting company's investigation into an existing problem 12
Improper use of your report 11
Incorrect information on your report 11
Took or threatened to take negative or legal action 7
Disclosure verification of debt 7
Communication tactics 6
Cont'd attempts collect debt not owed 4
Threatened to contact someone or share information improperly 2
Problem with a company's investigation into an existing problem 1
Incorrect information on credit report 1
Improper contact or sharing of info 1

Yearly Trend

Year Complaints Timely
2015 2 100%
2016 6 100%
2017 16 100%
2018 17 100%
2019 27 96.3%
2020 26 100%
2021 65 98.5%
2022 30 96.7%
2023 18 88.9%
2024 17 94.1%
2025 16 81.3%
2026 7 100%

Source: CFPB Consumer Complaint Database

Lanier Collections Agency and Services Inc filings cluster in one product

Lanier Collections Agency and Services Inc's 247 logged complaints stay concentrated: only 12 states show a filing. 45.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-11.

Lanier Collections Agency and Services Inc answers 96.4% of complaints inside the CFPB's tracked window and closes 99.2% with a written explanation. 0.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Lanier Collections Agency and Services Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Lanier Collections Agency and Services Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Lanier Collections Agency and Services Inc (96.4% timely; 0.4% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration