CFPB · Single-product concentration
Ladera Lending, Inc
21 CFPB complaints · 76.2% in "Mortgage" · top issue Improper use of your report.
Ladera Lending, Inc: 76.2% of 21 CFPB complaints sit in "Mortgage". Timely 42.9% · relief 38.1%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2013 to 2025
CFPB relief outcome brief
CCDB company ladera-lending-inc
38.1% relief · 42.9% timely · 21 filings · Mortgage
Same-product relief peers
Nearest relief peer: Bank of America, National Association (31% relief)
Ladera Lending, Inc closes 38.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Ladera Lending, Inc's 21 filings include narrative text
66.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ladera Lending, Inc complaint mix by product
- Mortgage 16 76.2% – 31% relief
- Credit reporting, 4 19.0% – 75% relief
- Credit reporting 1 4.8% – 0% relief
How Ladera Lending, Inc's 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 16 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Ladera Lending, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 57.1% of this company's filings
Ladera Lending, Inc falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -66.7% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 12 |
| WA | 3 |
| NJ | 2 |
| AZ | 1 |
| FL | 1 |
| VA | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 6 |
| Applying for a mortgage or refinancing an existing mortgage | 5 |
| Closing on a mortgage | 4 |
| Application, originator, mortgage broker | 2 |
| Settlement process and costs | 1 |
| Credit decision / Underwriting | 1 |
| Trouble during payment process | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 66.7% |
| 2015 | 1 | 100% |
| 2017 | 1 | 0% |
| 2018 | 2 | 0% |
| 2019 | 1 | 0% |
| 2020 | 4 | 0% |
| 2021 | 3 | 66.7% |
| 2022 | 4 | 75% |
| 2024 | 1 | 100% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Ladera Lending, Inc filings cluster in one product
Ladera Lending, Inc's 21 logged complaints stay concentrated: only 7 states show a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2025-10-06.
Ladera Lending, Inc answers 42.9% of complaints inside the CFPB's tracked window and closes 47.6% with a written explanation. 38.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ladera Lending, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Ladera Lending, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 21.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 42.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Ladera Lending, Inc (42.9% timely; 38.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration