Total complaints
17
Filed since 2015
2026 data Public-data reference. official source
JMS Associates, Inc.
17 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
17 consumer complaints filed with the CFPB
This profile shows JMS Associates, Inc.'s complaint history from CFPB public records. 17 consumers have filed complaints since 2015. The company has a 82.4% timely response rate and has provided relief in 0% of cases.
17
Total Complaints
82.4%
Timely Response
5.9%
Disputed
0%
Relief Provided
5
States Active
2015
Since
Timely response
82.4%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 82.4%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
JMS Associates, Inc. complaint mix by product
- Debt collection 16 94.1% – 0% relief
- Debt or 1 5.9% – 0% relief
How JMS Associates, Inc.'s 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 16 |
| Debt or credit management | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 10 |
| NY | 3 |
| PA | 2 |
| GA | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 8 |
| Took or threatened to take negative or legal action | 6 |
| Confusing or missing disclosures | 1 |
| False statements or representation | 1 |
| Improper contact or sharing of info | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 0% |
| 2016 | 1 | 0% |
| 2017 | 1 | 100% |
| 2018 | 1 | 0% |
| 2019 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 3 | 100% |
| 2024 | 2 | 100% |
| 2025 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About JMS Associates, Inc.
JMS Associates, Inc. has accumulated 17 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2025-11-07, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, JMS Associates, Inc. reports a 82.4% timely-response rate and has closed 94.1% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 5.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating JMS Associates, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does JMS Associates, Inc. have?
JMS Associates, Inc. has received 17 consumer complaints filed with the Consumer Financial Protection Bureau.
Does JMS Associates, Inc. respond to complaints on time?
JMS Associates, Inc. has a 82.4% timely response rate to CFPB complaints.
What is the most common complaint about JMS Associates, Inc.?
The most common issue reported against JMS Associates, Inc. is "Communication tactics" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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