CFPB · Single-product concentration
Interstate Recovery Service, Inc.
48 CFPB complaints · 89.6% in "Debt collection" · top issue Attempts to collect debt not owed.
Interstate Recovery Service, Inc.: 89.6% of 48 CFPB complaints sit in "Debt collection". Timely 22.9% · relief 0%. Allegations, not findings.
- Single-product concentration
- -80% filings 2014 to 2024
CFPB relief outcome brief
CCDB company interstate-recovery-service-inc
0% relief · 22.9% timely · 48 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Interstate Recovery Service, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Interstate Recovery Service, Inc. scores strongest on closed with explanation (12/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
0 / 100 percentile-benchmarked
22.9% of complaints answered inside the CFPB 15-day window
Closed with explanation
12 / 100 percentile-benchmarked
52.1% of complaints closed with an explanation to the consumer
How 48 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Interstate Recovery Service, Inc. complaint mix by product
- Debt collection 43 89.6% – 0% relief
- Checking or 2 4.2% – 0% relief
- Payday loan 1 2.1% – 0% relief
- Money transfer, 1 2.1% – 0% relief
- Credit card 1 2.1% – 0% relief
How Interstate Recovery Service, Inc.'s 48 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 43 |
| Checking or savings account | 2 |
| Payday loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Credit card or prepaid card | 1 |
Where Interstate Recovery Service, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 14.6% of this company's filings
Interstate Recovery Service, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 1
- -80% vs 2014
Top States
| State | Complaints |
|---|---|
| CA | 7 |
| TX | 5 |
| OR | 3 |
| NC | 3 |
| OK | 3 |
| IN | 2 |
| TN | 2 |
| NJ | 2 |
| MN | 2 |
| FL | 2 |
| PA | 2 |
| MA | 2 |
| GA | 2 |
| IL | 1 |
| WV | 1 |
| HI | 1 |
| NV | 1 |
| LA | 1 |
| VA | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 16 |
| Communication tactics | 10 |
| Cont'd attempts collect debt not owed | 8 |
| False statements or representation | 4 |
| Took or threatened to take negative or legal action | 2 |
| Written notification about debt | 2 |
| Managing an account | 2 |
| Disclosure verification of debt | 1 |
| Can't contact lender | 1 |
| Unauthorized transactions or other transaction problem | 1 |
| Problem with a purchase shown on your statement | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 5 | 0% |
| 2015 | 3 | 66.7% |
| 2016 | 4 | 100% |
| 2017 | 13 | 23.1% |
| 2018 | 12 | 8.3% |
| 2019 | 5 | 0% |
| 2020 | 5 | 20% |
| 2024 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Interstate Recovery Service, Inc. filings cluster in one product
Interstate Recovery Service, Inc.'s 48 logged complaints stay concentrated: only 21 states show a filing. Only 35.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2024-07-12.
Interstate Recovery Service, Inc. answers 22.9% of complaints inside the CFPB's tracked window and closes 52.1% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Interstate Recovery Service, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Interstate Recovery Service, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 48.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 22.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Interstate Recovery Service, Inc. (22.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration