CFPB · Single-product concentration
Horizon Financial Management
14 CFPB complaints · 85.7% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Horizon Financial Management: 85.7% of 14 CFPB complaints sit in "Debt collection". Timely 78.6% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2014 to 2018
CFPB relief outcome brief
CCDB company horizon-financial-management
0% relief · 78.6% timely · 14 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Horizon Financial Management closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 14 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Horizon Financial Management complaint mix by product
- Debt collection 12 85.7% – 0% relief
- Credit reporting 1 7.1% – 0% relief
- Credit reporting, 1 7.1% – 0% relief
How Horizon Financial Management's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 12 |
| Credit reporting | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Horizon Financial Management
Top states by attributed CFPB complaint volume for this company
- Leading state
- VA
- 42.9% of this company's filings
Horizon Financial Management complaints by year
Annual filing volume from the CFPB public database
- 2018
- 1
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| VA | 6 |
| NY | 6 |
| TX | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 3 |
| Disclosure verification of debt | 3 |
| Improper contact or sharing of info | 2 |
| Attempts to collect debt not owed | 2 |
| False statements or representation | 1 |
| Communication tactics | 1 |
| Incorrect information on credit report | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 5 | 60% |
| 2016 | 4 | 75% |
| 2017 | 3 | 100% |
| 2018 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Horizon Financial Management filings cluster in one product
Horizon Financial Management's 14 logged complaints stay concentrated: only 4 states show a filing. Only 21.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2018-02-01.
Horizon Financial Management answers 78.6% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Horizon Financial Management.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Horizon Financial Management: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 14.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 78.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Horizon Financial Management (78.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration