CFPB · Single-product concentration
Home Servicing LLC
27 CFPB complaints · 96.3% in "Mortgage" · top issue Loan servicing, payments, escrow account.
Home Servicing LLC: 96.3% of 27 CFPB complaints sit in "Mortgage". Timely 81.5% · relief 0%. Allegations, not findings.
- Single-product concentration
- +250% filings 2012 to 2017
CFPB relief outcome brief
CCDB company home-servicing-llc
0% relief · 81.5% timely · 27 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Home Servicing LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 27 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Home Servicing LLC complaint mix by product
- Mortgage 26 96.3% – 0% relief
- Debt collection 1 3.7% – 0% relief
How Home Servicing LLC's 27 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 26 |
| Debt collection | 1 |
Where Home Servicing LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 25.9% of this company's filings
Home Servicing LLC rising annual filings
Annual filing volume from the CFPB public database
- 2017
- 7
- +250% vs 2012
Top States
| State | Complaints |
|---|---|
| NY | 7 |
| GA | 4 |
| FL | 3 |
| CA | 2 |
| SC | 2 |
| AL | 1 |
| MI | 1 |
| DE | 1 |
| NJ | 1 |
| NC | 1 |
| TX | 1 |
| OH | 1 |
| MA | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 9 |
| Loan modification,collection,foreclosure | 7 |
| Credit decision / Underwriting | 3 |
| Application, originator, mortgage broker | 2 |
| Other | 2 |
| Disclosure verification of debt | 1 |
| Settlement process and costs | 1 |
| Trouble during payment process | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 2 | 100% |
| 2013 | 2 | 100% |
| 2014 | 5 | 100% |
| 2015 | 3 | 100% |
| 2016 | 8 | 75% |
| 2017 | 7 | 57.1% |
Source: CFPB Consumer Complaint Database
Home Servicing LLC filings cluster in one product
Home Servicing LLC's 27 logged complaints stay concentrated: only 14 states show a filing. Only 11.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2017-08-14.
Home Servicing LLC answers 81.5% of complaints inside the CFPB's tracked window and closes 88.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Home Servicing LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Home Servicing LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 27.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 81.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Home Servicing LLC (81.5% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration