Home Servicing LLC
27 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Home Servicing LLC complaint mix by product
- Mortgage 26 96.3% – 0% relief
- Debt collection 1 3.7% – 0% relief
How Home Servicing LLC's 27 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 26 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| NY | 7 |
| GA | 4 |
| FL | 3 |
| CA | 2 |
| SC | 2 |
| AL | 1 |
| MI | 1 |
| DE | 1 |
| NJ | 1 |
| NC | 1 |
| TX | 1 |
| OH | 1 |
| MA | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 9 |
| Loan modification,collection,foreclosure | 7 |
| Credit decision / Underwriting | 3 |
| Application, originator, mortgage broker | 2 |
| Other | 2 |
| Disclosure verification of debt | 1 |
| Settlement process and costs | 1 |
| Trouble during payment process | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 2 | 100% |
| 2013 | 2 | 100% |
| 2014 | 5 | 100% |
| 2015 | 3 | 100% |
| 2016 | 8 | 75% |
| 2017 | 7 | 57.1% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Home Servicing LLC
Home Servicing LLC's 27 logged complaints stay concentrated: only 14 states show a filing on record. Only 11.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2017-08-14.
Home Servicing LLC answers 81.5% of complaints inside the CFPB's tracked window and closes 88.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Home Servicing LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Home Servicing LLC have?
27, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Home Servicing LLC respond to complaints on time?
81.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Home Servicing LLC?
"Loan servicing, payments, escrow account", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.