CFPB · Narrative-heavy record
Gentry Finance Corporation
31 CFPB complaints · 64.5% with narratives · top issue Communication tactics.
Gentry Finance Corporation: 64.5% of 31 filings include consumer narratives. Timely 93.5% · relief 0% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- -88.9% filings 2017 to 2026
CFPB relief outcome brief
CCDB company gentry-finance-corporation
0% relief · 93.5% timely · 31 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Gentry Finance Corporation closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Gentry Finance Corporation's 31 filings include narrative text
64.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Gentry Finance Corporation complaint mix by product
- Debt collection 13 41.9% – 0% relief
- Payday loan, 9 29.0% – 0% relief
- Credit reporting, 5 16.1% – 0% relief
- Payday loan, 2 6.5% – 0% relief
- Credit reporting 1 3.2% – 0% relief
- Payday loan 1 3.2% – 0% relief
How Gentry Finance Corporation's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 13 |
| Payday loan, title loan, or personal loan | 9 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit reporting or other personal consumer reports | 1 |
| Payday loan | 1 |
Concentrated filing states for Gentry Finance Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- UT
- 48.4% of this company's filings
Gentry Finance Corporation falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -88.9% vs 2017
Top States
| State | Complaints |
|---|---|
| UT | 15 |
| TX | 4 |
| NV | 4 |
| AL | 1 |
| AZ | 1 |
| LA | 1 |
| ID | 1 |
| OK | 1 |
| SD | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 7 |
| Incorrect information on your report | 4 |
| Problem when making payments | 3 |
| Problem with the payoff process at the end of the loan | 2 |
| Received a loan you didn't apply for | 2 |
| Charged fees or interest you didn't expect | 2 |
| Attempts to collect debt not owed | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Charged fees or interest I didn't expect | 1 |
| Improper contact or sharing of info | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Struggling to pay your loan | 1 |
| Improper use of your report | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 9 | 100% |
| 2018 | 7 | 100% |
| 2019 | 2 | 100% |
| 2020 | 2 | 100% |
| 2021 | 2 | 100% |
| 2022 | 4 | 100% |
| 2024 | 3 | 100% |
| 2025 | 1 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Gentry Finance Corporation's narrative-rich complaint ledger
Gentry Finance Corporation's 31 logged complaints stay concentrated: only 10 states show a filing. 64.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-03-25.
Gentry Finance Corporation answers 93.5% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Gentry Finance Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Gentry Finance Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 31.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Gentry Finance Corporation (93.5% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record