Total complaints
28
Filed since 2017
28 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
28 consumer complaints filed with the CFPB
This profile shows GENTRY FINANCE CORPORATION's complaint history from CFPB public records. 28 consumers have filed complaints since 2017. The company has a 89.3% timely response rate and has provided relief in 0% of cases.
Total complaints
28
Filed since 2017
Timely response
89.3%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How GENTRY FINANCE CORPORATION's 28 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 13 |
| Payday loan, title loan, or personal loan | 7 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Payday loan | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Credit reporting or other personal consumer reports | 1 |
| State | Complaints |
|---|---|
| UT | 13 |
| NV | 3 |
| TX | 3 |
| OK | 1 |
| LA | 1 |
| GA | 1 |
| AZ | 1 |
| ID | 1 |
| AL | 1 |
| SD | 1 |
| WA | 1 |
| Issue | Complaints |
|---|---|
| Communication tactics | 7 |
| Incorrect information on your report | 4 |
| Received a loan you didn't apply for | 2 |
| Problem when making payments | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Attempts to collect debt not owed | 2 |
| Improper contact or sharing of info | 1 |
| Struggling to pay your loan | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Improper use of your report | 1 |
| Charged fees or interest I didn't expect | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Charged fees or interest you didn't expect | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Written notification about debt | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 9 | 100% |
| 2018 | 6 | 100% |
| 2019 | 2 | 100% |
| 2020 | 2 | 100% |
| 2021 | 2 | 100% |
| 2022 | 2 | 100% |
| 2024 | 2 | 100% |
| 2025 | 1 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
GENTRY FINANCE CORPORATION has accumulated 28 consumer complaints in the CFPB public database, with filings active across 11 U.S. states. Of those submissions, 16 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, GENTRY FINANCE CORPORATION reports a 89.3% timely-response rate and has closed 92.9% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating GENTRY FINANCE CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
GENTRY FINANCE CORPORATION has received 28 consumer complaints filed with the Consumer Financial Protection Bureau.
GENTRY FINANCE CORPORATION has a 89.3% timely response rate to CFPB complaints.
The most common issue reported against GENTRY FINANCE CORPORATION is "Communication tactics" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.