Gentry Finance Corporation
31 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Gentry Finance Corporation complaint mix by product
- Debt collection 13 41.9% – 0% relief
- Payday loan, 9 29.0% – 0% relief
- Credit reporting, 5 16.1% – 0% relief
- Payday loan, 2 6.5% – 0% relief
- Credit reporting 1 3.2% – 0% relief
- Payday loan 1 3.2% – 0% relief
How Gentry Finance Corporation's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 13 |
| Payday loan, title loan, or personal loan | 9 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit reporting or other personal consumer reports | 1 |
| Payday loan | 1 |
Top States
| State | Complaints |
|---|---|
| UT | 15 |
| TX | 4 |
| NV | 4 |
| AL | 1 |
| AZ | 1 |
| LA | 1 |
| ID | 1 |
| OK | 1 |
| SD | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 7 |
| Incorrect information on your report | 4 |
| Problem when making payments | 3 |
| Problem with the payoff process at the end of the loan | 2 |
| Received a loan you didn't apply for | 2 |
| Charged fees or interest you didn't expect | 2 |
| Attempts to collect debt not owed | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Charged fees or interest I didn't expect | 1 |
| Improper contact or sharing of info | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Struggling to pay your loan | 1 |
| Improper use of your report | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 9 | 100% |
| 2018 | 7 | 100% |
| 2019 | 2 | 100% |
| 2020 | 2 | 100% |
| 2021 | 2 | 100% |
| 2022 | 4 | 100% |
| 2024 | 3 | 100% |
| 2025 | 1 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Gentry Finance Corporation
Gentry Finance Corporation's 31 logged complaints stay concentrated: only 10 states show a filing on record. 64.5% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2017 through 2026-03-25.
Gentry Finance Corporation answers 93.5% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Gentry Finance Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Gentry Finance Corporation have?
31, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Gentry Finance Corporation respond to complaints on time?
93.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Gentry Finance Corporation?
"Communication tactics", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.