CFPB · Narrative-heavy record
General Financial, Inc.
12 CFPB complaints · 58.3% with narratives · top issue Managing the loan or lease.
General Financial, Inc.: 58.3% of 12 filings include consumer narratives. Timely 25% · relief 0% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- -33.3% filings 2015 to 2019
CFPB relief outcome brief
CCDB company general-financial-inc
0% relief · 25% timely · 12 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
General Financial, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of General Financial, Inc.'s 12 filings include narrative text
58.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
General Financial, Inc. complaint mix by product
- Debt collection 7 58.3% – 0% relief
- Consumer Loan 3 25.0% – 0% relief
- Credit reporting, 2 16.7% – 0% relief
How General Financial, Inc.'s 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 7 |
| Consumer Loan | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Where General Financial, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- VA
- 25% of this company's filings
General Financial, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2019
- 2
- -33.3% vs 2015
Top States
| State | Complaints |
|---|---|
| VA | 3 |
| MO | 2 |
| CO | 2 |
| NC | 2 |
| AE | 1 |
| WV | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 2 |
| Incorrect information on your report | 2 |
| Attempts to collect debt not owed | 2 |
| False statements or representation | 2 |
| Communication tactics | 2 |
| Taking out the loan or lease | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 3 | 100% |
| 2017 | 2 | 0% |
| 2018 | 5 | 0% |
| 2019 | 2 | 0% |
Source: CFPB Consumer Complaint Database
General Financial, Inc.'s narrative-rich complaint ledger
General Financial, Inc.'s 12 logged complaints stay concentrated: only 7 states show a filing. 58.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2019-04-17.
General Financial, Inc. answers 25% of complaints inside the CFPB's tracked window and closes 25% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about General Financial, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for General Financial, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 12.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 25%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for General Financial, Inc. (25% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record