CFPB · Diversified product mix
Garrison Investment Group
162 CFPB complaints · diversified mix (top product 27.8%) · top issue Charged fees or interest you didn't expect.
Garrison Investment Group: top product "Payday loan, title loan, personal loan, or advance loan" is only 27.8% of 162 - multi-bucket mix. Timely 97.5% · relief 0.6%. Allegations, not findings.
- Diversified product mix
- +750% filings 2016 to 2026
CFPB relief outcome brief
CCDB company garrison-investment-group
0.6% relief · 97.5% timely · 162 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: Sunlight Financial LLC (0.7% relief)
Garrison Investment Group closes 0.6% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Garrison Investment Group's 162 filings include narrative text
45.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Garrison Investment Group complaint mix by product
- Payday loan, 45 28.1% – 0% relief
- Credit reporting 38 23.8% – 0% relief
- Debt collection 31 19.4% – 0% relief
- Payday loan, 22 13.8% – 0% relief
- Credit reporting, 18 11.3% – 6% relief
- Credit card 4 2.5% – 0% relief
- Mortgage 2 1.3% – 0% relief
How Garrison Investment Group's 162 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 45 |
| Credit reporting or other personal consumer reports | 38 |
| Debt collection | 31 |
| Payday loan, title loan, or personal loan | 22 |
| Credit reporting, credit repair services, or other personal consumer reports | 18 |
| Credit card | 4 |
| Mortgage | 2 |
| Debt or credit management | 1 |
| Consumer Loan | 1 |
Where Garrison Investment Group complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 16% of this company's filings
Garrison Investment Group rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 34
- +750% vs 2016
Top States
| State | Complaints |
|---|---|
| FL | 26 |
| TX | 21 |
| CA | 16 |
| MD | 13 |
| GA | 10 |
| NJ | 8 |
| MI | 7 |
| NC | 7 |
| OH | 6 |
| PA | 6 |
| NY | 5 |
| VA | 4 |
| AZ | 3 |
| MO | 3 |
| WA | 3 |
| AL | 3 |
| MA | 2 |
| NV | 2 |
| LA | 2 |
| KS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 29 |
| Improper use of your report | 29 |
| Incorrect information on your report | 24 |
| Took or threatened to take negative or legal action | 15 |
| Problem when making payments | 12 |
| Getting the loan | 8 |
| Problem with a company's investigation into an existing problem | 7 |
| Problem with additional add-on products or services | 6 |
| Communication tactics | 5 |
| Fees or interest | 4 |
| Attempts to collect debt not owed | 4 |
| Written notification about debt | 3 |
| Struggling to pay your loan | 2 |
| Problem with the payoff process at the end of the loan | 2 |
| False statements or representation | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Trouble during payment process | 1 |
| Was approved for a loan, but didn't receive the money | 1 |
| Problem with customer service | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 4 | 100% |
| 2017 | 3 | 66.7% |
| 2018 | 8 | 100% |
| 2019 | 4 | 100% |
| 2020 | 6 | 100% |
| 2021 | 9 | 100% |
| 2022 | 8 | 75% |
| 2023 | 21 | 95.2% |
| 2024 | 24 | 100% |
| 2025 | 41 | 100% |
| 2026 | 34 | 100% |
Source: CFPB Consumer Complaint Database
Garrison Investment Group spreads across product buckets
Garrison Investment Group's 162 logged complaints stay concentrated: only 34 states show a filing. 45.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-24.
Garrison Investment Group answers 97.5% of complaints inside the CFPB's tracked window and closes 97.5% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Garrison Investment Group.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Garrison Investment Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 162.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Garrison Investment Group (97.5% timely; 0.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix