2026 data Public-data reference. official source

Garrison Investment Group

114 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

114 consumer complaints filed with the CFPB

This profile shows Garrison Investment Group's complaint history from CFPB public records. 114 consumers have filed complaints since 2016. The company has a 98.2% timely response rate and has provided relief in 0.9% of cases.

114
Total Complaints
98.2%
Timely Response
0%
Disputed
0.9%
Relief Provided
30
States Active
2016
Since

Total complaints

114

Filed since 2016

Timely response

98.2%

CFPB-tracked response window

Relief rate

0.9%

Closed with monetary or non-monetary relief

Timely response rate 98.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.9%
Industry median

Share closed with monetary or non-monetary relief.

Garrison Investment Group complaint mix by product

Total complaints: 114

Garrison Investment Group complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 114 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 29 complaints (25.9%), resolution 0.0% Credit reporting 25.9% Payday loan,: 26 complaints (23.2%), resolution 0.0% Payday loan, 23.2% Debt collection: 24 complaints (21.4%), resolution 0.0% Debt collection 21.4% Credit reporting,: 16 complaints (14.3%), resolution 6.3% Credit reporting, 14.3% Payday loan,: 13 complaints (11.6%), resolution 0.0% Payday loan, 11.6% Mortgage: 2 complaints (1.8%), resolution 0.0% Credit card: 2 complaints (1.8%), resolution 0.0%
  • Credit reporting 29 25.9% 0% relief
  • Payday loan, 26 23.2% 0% relief
  • Debt collection 24 21.4% 0% relief
  • Credit reporting, 16 14.3% 6% relief
  • Payday loan, 13 11.6% 0% relief
  • Mortgage 2 1.8% 0% relief
  • Credit card 2 1.8% 0% relief

How Garrison Investment Group's 114 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 29
Payday loan, title loan, personal loan, or advance loan 26
Debt collection 24
Credit reporting, credit repair services, or other personal consumer reports 16
Payday loan, title loan, or personal loan 13
Mortgage 2
Credit card 2
Consumer Loan 1
Debt or credit management 1

Top States

State Complaints
FL 20
TX 12
CA 11
NJ 8
GA 7
PA 6
NC 5
MD 5
VA 4
NY 4
AL 3
MO 3
OH 3
WA 3
MI 2
LA 2
AZ 2
MA 2
DC 1
SC 1

Top Issues

Issue Complaints
Improper use of your report 25
Incorrect information on your report 18
Charged fees or interest you didn't expect 17
Took or threatened to take negative or legal action 12
Problem when making payments 8
Problem with a company's investigation into an existing problem 5
Attempts to collect debt not owed 4
Communication tactics 3
Getting the loan 3
Written notification about debt 2
Fees or interest 2
Problem with additional add-on products or services 2
Struggling to pay your loan 2
Trouble during payment process 1
Managing the loan or lease 1
Loan servicing, payments, escrow account 1
Problem with the payoff process at the end of the loan 1
Improper contact or sharing of info 1
Money was taken from your bank account on the wrong day or for the wrong amount 1
Problem with customer service 1

Yearly Trend

Year Complaints Timely
2016 4 100%
2017 3 66.7%
2018 7 100%
2019 4 100%
2020 3 100%
2021 6 100%
2022 3 100%
2023 20 95%
2024 18 100%
2025 33 100%
2026 13 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Garrison Investment Group

Garrison Investment Group has accumulated 114 consumer complaints in the CFPB public database, with filings active across 30 U.S. states. Of those submissions, 37 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2026-03-27, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Garrison Investment Group reports a 98.2% timely-response rate and has closed 99.1% of cases with a written explanation to the consumer. 0.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Garrison Investment Group: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Garrison Investment Group have?

Garrison Investment Group has received 114 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Garrison Investment Group respond to complaints on time?

Garrison Investment Group has a 98.2% timely response rate to CFPB complaints.

What is the most common complaint about Garrison Investment Group?

The most common issue reported against Garrison Investment Group is "Improper use of your report" in the "Credit reporting or other personal consumer reports" product category.

Related