Garrison Investment Group
162 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Garrison Investment Group complaint mix by product
- Payday loan, 45 28.1% – 0% relief
- Credit reporting 38 23.8% – 0% relief
- Debt collection 31 19.4% – 0% relief
- Payday loan, 22 13.8% – 0% relief
- Credit reporting, 18 11.3% – 6% relief
- Credit card 4 2.5% – 0% relief
- Mortgage 2 1.3% – 0% relief
How Garrison Investment Group's 162 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 45 |
| Credit reporting or other personal consumer reports | 38 |
| Debt collection | 31 |
| Payday loan, title loan, or personal loan | 22 |
| Credit reporting, credit repair services, or other personal consumer reports | 18 |
| Credit card | 4 |
| Mortgage | 2 |
| Debt or credit management | 1 |
| Consumer Loan | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 26 |
| TX | 21 |
| CA | 16 |
| MD | 13 |
| GA | 10 |
| NJ | 8 |
| MI | 7 |
| NC | 7 |
| OH | 6 |
| PA | 6 |
| NY | 5 |
| VA | 4 |
| AZ | 3 |
| MO | 3 |
| WA | 3 |
| AL | 3 |
| MA | 2 |
| NV | 2 |
| LA | 2 |
| KS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 29 |
| Improper use of your report | 29 |
| Incorrect information on your report | 24 |
| Took or threatened to take negative or legal action | 15 |
| Problem when making payments | 12 |
| Getting the loan | 8 |
| Problem with a company's investigation into an existing problem | 7 |
| Problem with additional add-on products or services | 6 |
| Communication tactics | 5 |
| Fees or interest | 4 |
| Attempts to collect debt not owed | 4 |
| Written notification about debt | 3 |
| Struggling to pay your loan | 2 |
| Problem with the payoff process at the end of the loan | 2 |
| False statements or representation | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Trouble during payment process | 1 |
| Was approved for a loan, but didn't receive the money | 1 |
| Problem with customer service | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 4 | 100% |
| 2017 | 3 | 66.7% |
| 2018 | 8 | 100% |
| 2019 | 4 | 100% |
| 2020 | 6 | 100% |
| 2021 | 9 | 100% |
| 2022 | 8 | 75% |
| 2023 | 21 | 95.2% |
| 2024 | 24 | 100% |
| 2025 | 41 | 100% |
| 2026 | 34 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Garrison Investment Group
Garrison Investment Group's 162 logged complaints stay concentrated: only 34 states show a filing on record. 45.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2026-06-24.
Garrison Investment Group answers 97.5% of complaints inside the CFPB's tracked window and closes 97.5% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Garrison Investment Group.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Garrison Investment Group have?
162, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Garrison Investment Group respond to complaints on time?
97.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Garrison Investment Group?
"Charged fees or interest you didn't expect", filed under the "Payday loan, title loan, personal loan, or advance loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.