2026 data Public-data reference. official source

FIRST AMERICAN FINANCIAL CORPORATION

195 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

195 consumer complaints filed with the CFPB

This profile shows FIRST AMERICAN FINANCIAL CORPORATION's complaint history from CFPB public records. 195 consumers have filed complaints since 2013. The company has a 100% timely response rate and has provided relief in 0.5% of cases.

195
Total Complaints
100%
Timely Response
8.7%
Disputed
0.5%
Relief Provided
34
States Active
2013
Since

Total complaints

195

Filed since 2013

Timely response

100%

CFPB-tracked response window

Relief rate

0.5%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.5%
Industry median

Share closed with monetary or non-monetary relief.

FIRST AMERICAN FINANCIAL CORPORATION complaint mix by product

Total complaints: 195

FIRST AMERICAN FINANCIAL CORPORATION complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 195 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 156 complaints (80.4%), resolution 0.6% Mortgage 80.4% Debt collection: 14 complaints (7.2%), resolution 0.0% Debt collection 7.2% Credit reporting,: 9 complaints (4.6%), resolution 0.0% Money transfer,: 7 complaints (3.6%), resolution 0.0% Bank account: 4 complaints (2.1%), resolution 0.0% Money transfers: 2 complaints (1.0%), resolution 0.0% Credit reporting: 2 complaints (1.0%), resolution 0.0%
  • Mortgage 156 80.4% 1% relief
  • Debt collection 14 7.2% 0% relief
  • Credit reporting, 9 4.6% 0% relief
  • Money transfer, 7 3.6% 0% relief
  • Bank account 4 2.1% 0% relief
  • Money transfers 2 1.0% 0% relief
  • Credit reporting 2 1.0% 0% relief

How FIRST AMERICAN FINANCIAL CORPORATION's 195 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 156
Debt collection 14
Credit reporting, credit repair services, or other personal consumer reports 9
Money transfer, virtual currency, or money service 7
Bank account or service 4
Money transfers 2
Credit reporting or other personal consumer reports 2
Vehicle loan or lease 1

Top States

State Complaints
CA 61
NV 15
FL 14
AZ 11
TX 9
WA 8
IL 7
NY 5
MD 5
MI 5
GA 5
DC 4
OH 3
OR 3
NC 3
NJ 3
CO 3
PA 3
HI 2
LA 2

Top Issues

Issue Complaints
Closing on a mortgage 36
Loan servicing, payments, escrow account 29
Loan modification,collection,foreclosure 23
Trouble during payment process 21
Struggling to pay mortgage 12
Settlement process and costs 11
Application, originator, mortgage broker 9
Applying for a mortgage or refinancing an existing mortgage 8
False statements or representation 5
Other 4
Problem with a company's investigation into an existing issue 4
Written notification about debt 4
Incorrect information on your report 4
Fraud or scam 3
Credit monitoring or identity theft protection services 2
Other transaction problem 2
Credit decision / Underwriting 2
Making/receiving payments, sending money 2
Account opening, closing, or management 2
Taking/threatening an illegal action 2

Yearly Trend

Year Complaints Timely
2013 9 100%
2014 28 100%
2015 19 100%
2016 25 100%
2017 28 100%
2018 15 100%
2019 12 100%
2020 8 100%
2021 9 100%
2022 9 100%
2023 8 100%
2024 12 100%
2025 13 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About FIRST AMERICAN FINANCIAL CORPORATION

FIRST AMERICAN FINANCIAL CORPORATION has accumulated 195 consumer complaints in the CFPB public database, with filings active across 34 U.S. states. Of those submissions, 50 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2025-12-30, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, FIRST AMERICAN FINANCIAL CORPORATION reports a 100% timely-response rate and has closed 99.5% of cases with a written explanation to the consumer. 0.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 8.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Closing on a mortgage".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating FIRST AMERICAN FINANCIAL CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does FIRST AMERICAN FINANCIAL CORPORATION have?

FIRST AMERICAN FINANCIAL CORPORATION has received 195 consumer complaints filed with the Consumer Financial Protection Bureau.

Does FIRST AMERICAN FINANCIAL CORPORATION respond to complaints on time?

FIRST AMERICAN FINANCIAL CORPORATION has a 100% timely response rate to CFPB complaints.

What is the most common complaint about FIRST AMERICAN FINANCIAL CORPORATION?

The most common issue reported against FIRST AMERICAN FINANCIAL CORPORATION is "Closing on a mortgage" in the "Mortgage" product category.

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