2026 data Public-data reference Official source

First American Financial Corporation

253 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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253
Total Complaints
100%
Timely Response
0%
Disputed
0.8%
Relief Provided
38
States Active
2013
Since

Data updated June 2026

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.8%
Industry median

Share closed with monetary or non-monetary relief.

First American Financial Corporation complaint mix by product

Total complaints: 253

First American Financial Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 253 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 198 complaints (78.6%), resolution 1.0% Mortgage 78.6% Debt collection: 27 complaints (10.7%), resolution 0.0% Debt collection 10.7% Credit reporting,: 10 complaints (4.0%), resolution 0.0% Money transfer,: 7 complaints (2.8%), resolution 0.0% Credit reporting: 4 complaints (1.6%), resolution 0.0% Bank account: 4 complaints (1.6%), resolution 0.0% Money transfers: 2 complaints (0.8%), resolution 0.0%
  • Mortgage 198 78.6% – 1% relief
  • Debt collection 27 10.7% – 0% relief
  • Credit reporting, 10 4.0% – 0% relief
  • Money transfer, 7 2.8% – 0% relief
  • Credit reporting 4 1.6% – 0% relief
  • Bank account 4 1.6% – 0% relief
  • Money transfers 2 0.8% – 0% relief

How First American Financial Corporation's 253 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 198
Debt collection 27
Credit reporting, credit repair services, or other personal consumer reports 10
Money transfer, virtual currency, or money service 7
Credit reporting or other personal consumer reports 4
Bank account or service 4
Money transfers 2
Vehicle loan or lease 1

Top States

State Complaints
CA 74
NV 22
FL 20
AZ 14
TX 14
MI 11
WA 10
IL 8
MD 7
NY 6
GA 5
DC 4
UT 4
PA 4
OR 4
CO 3
IN 3
OH 3
NJ 3
NC 3

Top Issues

Issue Complaints
Closing on a mortgage 57
Loan servicing, payments, escrow account 34
Trouble during payment process 24
Loan modification,collection,foreclosure 24
Struggling to pay mortgage 17
Settlement process and costs 14
Application, originator, mortgage broker 11
Applying for a mortgage or refinancing an existing mortgage 10
False statements or representation 6
Attempts to collect debt not owed 6
Problem with a company's investigation into an existing issue 5
Incorrect information on your report 5
Took or threatened to take negative or legal action 5
Written notification about debt 4
Other 4
Fraud or scam 3
Taking/threatening an illegal action 3
Improper use of your report 2
Credit monitoring or identity theft protection services 2
Credit decision / Underwriting 2

Yearly Trend

Year Complaints Timely
2013 9 100%
2014 28 100%
2015 22 100%
2016 31 100%
2017 40 100%
2018 23 100%
2019 15 100%
2020 11 100%
2021 11 100%
2022 11 100%
2023 10 100%
2024 17 100%
2025 19 100%
2026 6 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About First American Financial Corporation

First American Financial Corporation's 253 logged complaints stay concentrated: only 38 states show a filing on record. 41.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-06-15.

First American Financial Corporation answers 100% of complaints inside the CFPB's tracked window and closes 99.2% with a written explanation. 0.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First American Financial Corporation.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does First American Financial Corporation have?

253, per the CFPB's public complaint count for this company (see the full breakdown above).

Does First American Financial Corporation respond to complaints on time?

100% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about First American Financial Corporation?

"Closing on a mortgage", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.