CFPB · Single-product concentration
FINEX Group LLC
95 CFPB complaints · 97.9% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
FINEX Group LLC: 97.9% of 95 CFPB complaints sit in "Debt collection". Timely 25.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- -75% filings 2013 to 2023
CFPB relief outcome brief
CCDB company finex-group-llc
0% relief · 25.3% timely · 95 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
FINEX Group LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 95 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
FINEX Group LLC complaint mix by product
- Debt collection 93 97.9% – 0% relief
- Payday loan, 1 1.1% – 0% relief
- Checking or 1 1.1% – 0% relief
How FINEX Group LLC's 95 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 93 |
| Payday loan, title loan, or personal loan | 1 |
| Checking or savings account | 1 |
Concentrated filing states for FINEX Group LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 88.4% of this company's filings
FINEX Group LLC falling annual filings
Annual filing volume from the CFPB public database
- 2023
- 2
- -75% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 84 |
| OK | 1 |
| NM | 1 |
| NY | 1 |
| IL | 1 |
| GA | 1 |
| VA | 1 |
| NJ | 1 |
| MA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 49 |
| Attempts to collect debt not owed | 27 |
| Disclosure verification of debt | 6 |
| Communication tactics | 5 |
| Improper contact or sharing of info | 2 |
| Written notification about debt | 2 |
| False statements or representation | 1 |
| Took or threatened to take negative or legal action | 1 |
| Struggling to pay your loan | 1 |
| Managing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 8 | 12.5% |
| 2014 | 22 | 18.2% |
| 2015 | 8 | 12.5% |
| 2016 | 18 | 5.6% |
| 2017 | 10 | 20% |
| 2018 | 13 | 69.2% |
| 2019 | 6 | 33.3% |
| 2020 | 1 | 0% |
| 2021 | 3 | 66.7% |
| 2022 | 4 | 25% |
| 2023 | 2 | 50% |
Source: CFPB Consumer Complaint Database
FINEX Group LLC filings cluster in one product
FINEX Group LLC's 95 logged complaints stay concentrated: only 9 states show a filing. Only 23.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2023-07-09.
FINEX Group LLC answers 25.3% of complaints inside the CFPB's tracked window and closes 91.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about FINEX Group LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for FINEX Group LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 95.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 25.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for FINEX Group LLC (25.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration