FINEX Group LLC
95 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
FINEX Group LLC complaint mix by product
- Debt collection 93 97.9% – 0% relief
- Payday loan, 1 1.1% – 0% relief
- Checking or 1 1.1% – 0% relief
How FINEX Group LLC's 95 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 93 |
| Payday loan, title loan, or personal loan | 1 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 84 |
| OK | 1 |
| NM | 1 |
| NY | 1 |
| IL | 1 |
| GA | 1 |
| VA | 1 |
| NJ | 1 |
| MA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 49 |
| Attempts to collect debt not owed | 27 |
| Disclosure verification of debt | 6 |
| Communication tactics | 5 |
| Improper contact or sharing of info | 2 |
| Written notification about debt | 2 |
| False statements or representation | 1 |
| Took or threatened to take negative or legal action | 1 |
| Struggling to pay your loan | 1 |
| Managing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 8 | 12.5% |
| 2014 | 22 | 18.2% |
| 2015 | 8 | 12.5% |
| 2016 | 18 | 5.6% |
| 2017 | 10 | 20% |
| 2018 | 13 | 69.2% |
| 2019 | 6 | 33.3% |
| 2020 | 1 | 0% |
| 2021 | 3 | 66.7% |
| 2022 | 4 | 25% |
| 2023 | 2 | 50% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About FINEX Group LLC
FINEX Group LLC's 95 logged complaints stay concentrated: only 9 states show a filing on record. Only 23.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2023-07-09.
FINEX Group LLC answers 25.3% of complaints inside the CFPB's tracked window and closes 91.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about FINEX Group LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does FINEX Group LLC have?
95, per the CFPB's public complaint count for this company (see the full breakdown above).
Does FINEX Group LLC respond to complaints on time?
25.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about FINEX Group LLC?
"Cont'd attempts collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.