Financial Freedom Group, LLC
38 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Financial Freedom Group, LLC complaint mix by product
- Debt or 19 50.0% – 16% relief
- Debt collection 12 31.6% – 8% relief
- Credit reporting, 6 15.8% – 0% relief
- Money transfer, 1 2.6% – 0% relief
How Financial Freedom Group, LLC's 38 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt or credit management | 19 |
| Debt collection | 12 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 3 |
| FL | 3 |
| TX | 3 |
| UT | 2 |
| OH | 2 |
| NY | 2 |
| OK | 2 |
| KY | 2 |
| NC | 2 |
| MA | 2 |
| CO | 1 |
| TN | 1 |
| NV | 1 |
| WI | 1 |
| SD | 1 |
| PA | 1 |
| IN | 1 |
| IL | 1 |
| VA | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Didn't provide services promised | 10 |
| Written notification about debt | 4 |
| False statements or representation | 4 |
| Problem with customer service | 3 |
| Unauthorized withdrawals or charges | 3 |
| Confusing or misleading advertising or marketing | 3 |
| Attempts to collect debt not owed | 3 |
| Confusing or missing disclosures | 2 |
| Charged upfront or unexpected fees | 2 |
| Excessive fees | 1 |
| Took or threatened to take negative or legal action | 1 |
| Fraud or scam | 1 |
| Unexpected or other fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 3 | 100% |
| 2021 | 4 | 75% |
| 2022 | 6 | 100% |
| 2023 | 2 | 100% |
| 2024 | 4 | 100% |
| 2025 | 7 | 100% |
| 2026 | 12 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Financial Freedom Group, LLC
Financial Freedom Group, LLC's 38 logged complaints stay concentrated: only 25 states show a filing on record. Only 39.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2020 through 2026-06-23.
Financial Freedom Group, LLC answers 97.4% of complaints inside the CFPB's tracked window and closes 86.8% with a written explanation. 10.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Didn't provide services promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Financial Freedom Group, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Financial Freedom Group, LLC have?
38, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Financial Freedom Group, LLC respond to complaints on time?
97.4% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Financial Freedom Group, LLC?
"Didn't provide services promised", filed under the "Debt or credit management" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.