CFPB · Mid-pack CFPB posture
Financial Freedom Group, LLC
38 CFPB complaints · 25 states · top issue Didn't provide services promised.
Financial Freedom Group, LLC has 38 consumer complaints in the CFPB public database. Timely response is 97.4%; 10.5% closed with relief; top product Debt or credit management. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +300% filings 2020 to 2026
CFPB relief outcome brief
CCDB company financial-freedom-group-llc
10.5% relief · 97.4% timely · 38 filings · Debt or credit management
Same-product relief peers
Nearest relief peer: Credit Glory LLC (11.9% relief)
Financial Freedom Group, LLC closes 10.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 38 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Financial Freedom Group, LLC complaint mix by product
- Debt or 19 50.0% – 16% relief
- Debt collection 12 31.6% – 8% relief
- Credit reporting, 6 15.8% – 0% relief
- Money transfer, 1 2.6% – 0% relief
How Financial Freedom Group, LLC's 38 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt or credit management | 19 |
| Debt collection | 12 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Money transfer, virtual currency, or money service | 1 |
Where Financial Freedom Group, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 7.9% of this company's filings
Financial Freedom Group, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 12
- +300% vs 2020
Top States
| State | Complaints |
|---|---|
| CA | 3 |
| FL | 3 |
| TX | 3 |
| UT | 2 |
| OH | 2 |
| NY | 2 |
| OK | 2 |
| KY | 2 |
| NC | 2 |
| MA | 2 |
| CO | 1 |
| TN | 1 |
| NV | 1 |
| WI | 1 |
| SD | 1 |
| PA | 1 |
| IN | 1 |
| IL | 1 |
| VA | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Didn't provide services promised | 10 |
| Written notification about debt | 4 |
| False statements or representation | 4 |
| Problem with customer service | 3 |
| Unauthorized withdrawals or charges | 3 |
| Confusing or misleading advertising or marketing | 3 |
| Attempts to collect debt not owed | 3 |
| Confusing or missing disclosures | 2 |
| Charged upfront or unexpected fees | 2 |
| Excessive fees | 1 |
| Took or threatened to take negative or legal action | 1 |
| Fraud or scam | 1 |
| Unexpected or other fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 3 | 100% |
| 2021 | 4 | 75% |
| 2022 | 6 | 100% |
| 2023 | 2 | 100% |
| 2024 | 4 | 100% |
| 2025 | 7 | 100% |
| 2026 | 12 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Financial Freedom Group, LLC
Financial Freedom Group, LLC's 38 logged complaints stay concentrated: only 25 states show a filing. Only 39.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2020 through 2026-06-23.
Financial Freedom Group, LLC answers 97.4% of complaints inside the CFPB's tracked window and closes 86.8% with a written explanation. 10.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Didn't provide services promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Financial Freedom Group, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Financial Freedom Group, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 38.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Financial Freedom Group, LLC (97.4% timely; 10.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture