Total complaints
23
Filed since 2020
2026 data Public-data reference. official source
Financial Freedom Group, LLC
23 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
23 consumer complaints filed with the CFPB
This profile shows Financial Freedom Group, LLC's complaint history from CFPB public records. 23 consumers have filed complaints since 2020. The company has a 95.7% timely response rate and has provided relief in 8.7% of cases.
23
Total Complaints
95.7%
Timely Response
0%
Disputed
8.7%
Relief Provided
18
States Active
2020
Since
Timely response
95.7%
CFPB-tracked response window
Relief rate
8.7%
Closed with monetary or non-monetary relief
Timely response rate 95.7%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 8.7%
Industry median
Share closed with monetary or non-monetary relief.
Financial Freedom Group, LLC complaint mix by product
- Debt collection 11 47.8% – 9% relief
- Debt or 8 34.8% – 13% relief
- Credit reporting, 4 17.4% – 0% relief
How Financial Freedom Group, LLC's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 11 |
| Debt or credit management | 8 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
Top States
| State | Complaints |
|---|---|
| TX | 2 |
| CA | 2 |
| KY | 2 |
| NY | 2 |
| OK | 2 |
| IN | 1 |
| SD | 1 |
| MI | 1 |
| KS | 1 |
| VA | 1 |
| IA | 1 |
| OH | 1 |
| UT | 1 |
| NC | 1 |
| MD | 1 |
| AZ | 1 |
| NV | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Didn't provide services promised | 4 |
| False statements or representation | 4 |
| Written notification about debt | 3 |
| Confusing or misleading advertising or marketing | 3 |
| Attempts to collect debt not owed | 3 |
| Confusing or missing disclosures | 2 |
| Unauthorized withdrawals or charges | 1 |
| Took or threatened to take negative or legal action | 1 |
| Unexpected or other fees | 1 |
| Problem with customer service | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 3 | 100% |
| 2021 | 3 | 66.7% |
| 2022 | 6 | 100% |
| 2024 | 1 | 100% |
| 2025 | 5 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Financial Freedom Group, LLC
Financial Freedom Group, LLC has accumulated 23 consumer complaints in the CFPB public database, with filings active across 18 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2026-03-27, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Financial Freedom Group, LLC reports a 95.7% timely-response rate and has closed 91.3% of cases with a written explanation to the consumer. 8.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Didn't provide services promised".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Financial Freedom Group, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Financial Freedom Group, LLC have?
Financial Freedom Group, LLC has received 23 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Financial Freedom Group, LLC respond to complaints on time?
Financial Freedom Group, LLC has a 95.7% timely response rate to CFPB complaints.
What is the most common complaint about Financial Freedom Group, LLC?
The most common issue reported against Financial Freedom Group, LLC is "Didn't provide services promised" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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