CFPB · Single-product concentration
Finance System of Richmond, Inc.
158 CFPB complaints · 80.4% in "Debt collection" · top issue Attempts to collect debt not owed.
Finance System of Richmond, Inc.: 80.4% of 158 CFPB complaints sit in "Debt collection". Timely 96.2% · relief 0%. Allegations, not findings.
- Single-product concentration
- +3000% filings 2014 to 2026
CFPB relief outcome brief
CCDB company finance-system-of-richmond-inc
0% relief · 96.2% timely · 158 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Finance System of Richmond, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Finance System of Richmond, Inc.'s 158 filings include narrative text
42.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Finance System of Richmond, Inc. complaint mix by product
- Debt collection 127 80.4% – 0% relief
- Credit reporting, 17 10.8% – 0% relief
- Credit reporting 13 8.2% – 0% relief
- Credit card 1 0.6% – 0% relief
How Finance System of Richmond, Inc.'s 158 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 127 |
| Credit reporting, credit repair services, or other personal consumer reports | 17 |
| Credit reporting or other personal consumer reports | 13 |
| Credit card | 1 |
Where Finance System of Richmond, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 27.8% of this company's filings
Finance System of Richmond, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 31
- +3000% vs 2014
Top States
| State | Complaints |
|---|---|
| FL | 44 |
| TX | 21 |
| IN | 15 |
| OH | 11 |
| PA | 10 |
| CA | 9 |
| MI | 8 |
| SC | 6 |
| AL | 6 |
| LA | 5 |
| GA | 3 |
| KY | 3 |
| MS | 2 |
| KS | 2 |
| NH | 1 |
| AZ | 1 |
| WI | 1 |
| TN | 1 |
| MA | 1 |
| AR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 50 |
| Written notification about debt | 28 |
| False statements or representation | 14 |
| Took or threatened to take negative or legal action | 13 |
| Incorrect information on your report | 12 |
| Communication tactics | 8 |
| Cont'd attempts collect debt not owed | 7 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Problem with a company's investigation into an existing problem | 6 |
| Improper use of your report | 5 |
| Disclosure verification of debt | 3 |
| Electronic communications | 2 |
| Problem when making payments | 1 |
| Improper contact or sharing of info | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 1 | 100% |
| 2016 | 10 | 100% |
| 2017 | 6 | 100% |
| 2018 | 12 | 91.7% |
| 2019 | 9 | 100% |
| 2020 | 11 | 81.8% |
| 2021 | 16 | 100% |
| 2022 | 8 | 100% |
| 2023 | 10 | 100% |
| 2024 | 14 | 100% |
| 2025 | 29 | 96.6% |
| 2026 | 31 | 93.5% |
Source: CFPB Consumer Complaint Database
Finance System of Richmond, Inc. filings cluster in one product
Finance System of Richmond, Inc.'s 158 logged complaints stay concentrated: only 25 states show a filing. 42.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-05-24.
Finance System of Richmond, Inc. answers 96.2% of complaints inside the CFPB's tracked window and closes 99.4% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Finance System of Richmond, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Finance System of Richmond, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 158.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Finance System of Richmond, Inc. (96.2% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration