CFPB · Single-product concentration

Suburban Credit Corporation

158 CFPB complaints · 96.2% in "Debt collection" · top issue Cont'd attempts collect debt not owed.

158 CFPB complaints

Suburban Credit Corporation: 96.2% of 158 CFPB complaints sit in "Debt collection". Timely 98.7% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +300% filings 2013 to 2022

CFPB relief outcome brief

CCDB company suburban-credit-corporation

0% relief · 98.7% timely · 158 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Suburban Credit Corporation …0%Cornerstone Holdings, Inc.0%Finance System of Richmond, …0%Stonegate Mortgage Corporati…58.9%Beacon Financial Corporation23.3%
Closed-with-relief % among Suburban Credit Corporation and nearest filing-volume peers

Suburban Credit Corporation closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 158 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 98.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Suburban Credit Corporation complaint mix by product

Total complaints: 158

Suburban Credit Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 158 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 152 complaints (96.2%), resolution 0.0% Debt collection 96.2% Credit reporting,: 6 complaints (3.8%), resolution 0.0%
  • Debt collection 152 96.2% 0% relief
  • Credit reporting, 6 3.8% 0% relief

How Suburban Credit Corporation's 158 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 152
Credit reporting, credit repair services, or other personal consumer reports 6

Concentrated filing states for Suburban Credit Corporation

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
VA
49.4% of this company's filings
VA78MD37FL10GA9DC8TN3TX3NY2

Suburban Credit Corporation rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2022
12
+300% vs 2013
010203040 2013201420152016201720182019202020212022 12

Top States

State Complaints
VA 78
MD 37
FL 10
GA 9
DC 8
TN 3
TX 3
NY 2
SC 1
IN 1
AZ 1
CA 1
WV 1
PA 1
OH 1
NC 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 45
Attempts to collect debt not owed 39
Disclosure verification of debt 18
Written notification about debt 18
Communication tactics 13
False statements or representation 7
Improper contact or sharing of info 7
Took or threatened to take negative or legal action 4
Incorrect information on your report 2
Fraud or scam 2
Threatened to contact someone or share information improperly 1
Problem with a credit reporting company's investigation into an existing problem 1
Credit monitoring or identity theft protection services 1

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 20 100%
2015 22 100%
2016 36 100%
2017 19 100%
2018 9 100%
2019 9 100%
2020 13 100%
2021 15 100%
2022 12 83.3%

Source: CFPB Consumer Complaint Database

Suburban Credit Corporation filings cluster in one product

Suburban Credit Corporation's 158 logged complaints stay concentrated: only 16 states show a filing. Only 38.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2022-11-14.

Suburban Credit Corporation answers 98.7% of complaints inside the CFPB's tracked window and closes 72.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Suburban Credit Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Suburban Credit Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Suburban Credit Corporation (98.7% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration