2026 data Public-data reference. official source

Federal Financial Services Inc

20 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

20 consumer complaints filed with the CFPB

This profile shows Federal Financial Services Inc's complaint history from CFPB public records. 20 consumers have filed complaints since 2014. The company has a 90% timely response rate and has provided relief in 20% of cases.

20
Total Complaints
90%
Timely Response
0%
Disputed
20%
Relief Provided
5
States Active
2014
Since

Total complaints

20

Filed since 2014

Timely response

90%

CFPB-tracked response window

Relief rate

20%

Closed with monetary or non-monetary relief

Timely response rate 90.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 20.0%
Industry median

Share closed with monetary or non-monetary relief.

Federal Financial Services Inc complaint mix by product

Total complaints: 20

Federal Financial Services Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 20 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 6 complaints (30.0%), resolution 33.3% Credit reporting, 30.0% Debt collection: 5 complaints (25.0%), resolution 0.0% Debt collection 25.0% Vehicle loan: 4 complaints (20.0%), resolution 0.0% Vehicle loan 20.0% Payday loan,: 3 complaints (15.0%), resolution 66.7% Payday loan, 15.0% Checking or: 1 complaints (5.0%), resolution 0.0% Consumer Loan: 1 complaints (5.0%), resolution 0.0%
  • Credit reporting, 6 30.0% 33% relief
  • Debt collection 5 25.0% 0% relief
  • Vehicle loan 4 20.0% 0% relief
  • Payday loan, 3 15.0% 67% relief
  • Checking or 1 5.0% 0% relief
  • Consumer Loan 1 5.0% 0% relief

How Federal Financial Services Inc's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 6
Debt collection 5
Vehicle loan or lease 4
Payday loan, title loan, or personal loan 3
Checking or savings account 1
Consumer Loan 1

Top States

State Complaints
NC 12
GA 3
VA 2
FL 1
OH 1

Top Issues

Issue Complaints
Incorrect information on your report 5
False statements or representation 2
Managing the loan or lease 2
Struggling to pay your loan 2
Attempts to collect debt not owed 2
Cont'd attempts collect debt not owed 1
Problem when making payments 1
Managing an account 1
Improper use of your report 1
Problem with a credit reporting company's investigation into an existing problem 1
Problem with additional add-on products or services 1
Charged fees or interest you didn't expect 1

Yearly Trend

Year Complaints Timely
2014 3 66.7%
2017 3 100%
2018 1 100%
2019 7 100%
2020 2 100%
2021 3 100%
2024 1 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Federal Financial Services Inc

Federal Financial Services Inc has accumulated 20 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 8 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2024-01-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Federal Financial Services Inc reports a 90% timely-response rate and has closed 75% of cases with a written explanation to the consumer. 20% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Federal Financial Services Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Federal Financial Services Inc have?

Federal Financial Services Inc has received 20 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Federal Financial Services Inc respond to complaints on time?

Federal Financial Services Inc has a 90% timely response rate to CFPB complaints.

What is the most common complaint about Federal Financial Services Inc?

The most common issue reported against Federal Financial Services Inc is "Incorrect information on your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.

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