CFPB · Single-product concentration

Epn, Inc.

14 CFPB complaints · 92.9% in "Debt collection" · top issue Cont'd attempts collect debt not owed.

14 CFPB complaints

Epn, Inc.: 92.9% of 14 CFPB complaints sit in "Debt collection". Timely 57.1% · relief 28.6%. Allegations, not findings.

  • Single-product concentration
  • -33.3% filings 2014 to 2025

CFPB relief outcome brief

CCDB company epn-inc

28.6% relief · 57.1% timely · 14 filings · Debt collection

Nearest relief peer: Check Into Cash Inc. (29% relief)

Epn, Inc. (this)28.6%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Epn, Inc. and nearest filing-volume peers

Epn, Inc. closes 28.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 14 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 57.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 28.6%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Epn, Inc. complaint mix by product

Total complaints: 14

Epn, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 14 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 13 complaints (92.9%), resolution 30.8% Debt collection 92.9% Credit reporting,: 1 complaints (7.1%), resolution 0.0% Credit reporting, 7.1%
  • Debt collection 13 92.9% 31% relief
  • Credit reporting, 1 7.1% 0% relief

How Epn, Inc.'s 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 13
Credit reporting, credit repair services, or other personal consumer reports 1

Concentrated filing states for Epn, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
UT
64.3% of this company's filings
UT9HI2AZ1OK1MD1

Epn, Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2025
2
-33.3% vs 2014
0123456 20142015201620232025 2

Top States

State Complaints
UT 9
HI 2
AZ 1
OK 1
MD 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 4
Took or threatened to take negative or legal action 3
Disclosure verification of debt 3
False statements or representation 2
Incorrect information on your report 1
Communication tactics 1

Yearly Trend

Year Complaints Timely
2014 3 100%
2015 5 80%
2016 1 100%
2023 3 0%
2025 2 0%

Source: CFPB Consumer Complaint Database

Epn, Inc. filings cluster in one product

Epn, Inc.'s 14 logged complaints stay concentrated: only 5 states show a filing. Only 21.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2025-12-03.

Epn, Inc. answers 57.1% of complaints inside the CFPB's tracked window and closes 28.6% with a written explanation. 28.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Epn, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Epn, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Epn, Inc. (57.1% timely; 28.6% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration