CFPB · Single-product concentration
Durango Credit and Collection Company, Inc.
6 CFPB complaints · 100% in "Debt collection" · top issue Took or threatened to take negative or legal action.
Durango Credit and Collection Company, Inc.: 100% of 6 CFPB complaints sit in "Debt collection". Timely 16.7% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2014 to 2025
CFPB relief outcome brief
CCDB company durango-credit-and-collection-company-inc
0% relief · 16.7% timely · 6 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Durango Credit and Collection Company, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Durango Credit and Collection Company, Inc. complaint mix by product
- Debt collection 6 100.0% – 0% relief
How Durango Credit and Collection Company, Inc.'s 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 6 |
Concentrated filing states for Durango Credit and Collection Company, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CO
- 50% of this company's filings
Durango Credit and Collection Company, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2025
- 1
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| CO | 3 |
| NC | 1 |
| AR | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 2 |
| False statements or representation | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 0% |
| 2015 | 1 | 100% |
| 2016 | 1 | 0% |
| 2020 | 1 | 0% |
| 2023 | 1 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Durango Credit and Collection Company, Inc. filings cluster in one product
Durango Credit and Collection Company, Inc.'s 6 logged complaints stay concentrated: only 4 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2025-07-11.
Durango Credit and Collection Company, Inc. answers 16.7% of complaints inside the CFPB's tracked window and closes 83.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Durango Credit and Collection Company, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Durango Credit and Collection Company, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 6.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 16.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Durango Credit and Collection Company, Inc. (16.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration