Total complaints
171
Filed since 2022
171 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
171 consumer complaints filed with the CFPB
This profile shows Denefits LLC's complaint history from CFPB public records. 171 consumers have filed complaints since 2022. The company has a 94.2% timely response rate and has provided relief in 1.8% of cases.
Total complaints
171
Filed since 2022
Timely response
94.2%
CFPB-tracked response window
Relief rate
1.8%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Denefits LLC's 171 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 75 |
| Credit reporting or other personal consumer reports | 68 |
| Credit reporting, credit repair services, or other personal consumer reports | 10 |
| Debt or credit management | 8 |
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Payday loan, title loan, or personal loan | 3 |
| Credit card | 1 |
| Money transfer, virtual currency, or money service | 1 |
| State | Complaints |
|---|---|
| FL | 32 |
| TX | 21 |
| GA | 15 |
| CA | 13 |
| NC | 7 |
| PA | 7 |
| NJ | 7 |
| IL | 5 |
| NY | 5 |
| MA | 5 |
| WA | 5 |
| VA | 5 |
| TN | 4 |
| MD | 4 |
| SC | 4 |
| MO | 3 |
| WI | 3 |
| MI | 3 |
| AL | 3 |
| OH | 3 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 42 |
| Attempts to collect debt not owed | 31 |
| Took or threatened to take negative or legal action | 20 |
| Improper use of your report | 16 |
| Problem with a company's investigation into an existing problem | 14 |
| False statements or representation | 12 |
| Didn't provide services promised | 5 |
| Communication tactics | 5 |
| Electronic communications | 3 |
| Fraud or scam | 3 |
| Written notification about debt | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Charged fees or interest you didn't expect | 2 |
| Credit monitoring or identity theft protection services | 2 |
| Other features, terms, or problems | 1 |
| Problem with additional add-on products or services | 1 |
| Problem when making payments | 1 |
| Problem with a company's investigation into an existing issue | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Money was not available when promised | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 10 | 90% |
| 2023 | 32 | 87.5% |
| 2024 | 47 | 93.6% |
| 2025 | 55 | 96.4% |
| 2026 | 27 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Denefits LLC has accumulated 171 consumer complaints in the CFPB public database, with filings active across 34 U.S. states. Of those submissions, 48 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2026-04-07, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Denefits LLC reports a 94.2% timely-response rate and has closed 98.2% of cases with a written explanation to the consumer. 1.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Denefits LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Denefits LLC has received 171 consumer complaints filed with the Consumer Financial Protection Bureau.
Denefits LLC has a 94.2% timely response rate to CFPB complaints.
The most common issue reported against Denefits LLC is "Incorrect information on your report" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.