Total complaints
51
Filed since 2016
2026 data Public-data reference. official source
DCI Credit Services, Inc.
51 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
51 consumer complaints filed with the CFPB
This profile shows DCI Credit Services, Inc.'s complaint history from CFPB public records. 51 consumers have filed complaints since 2016. The company has a 80.4% timely response rate and has provided relief in 0% of cases.
51
Total Complaints
80.4%
Timely Response
2%
Disputed
0%
Relief Provided
15
States Active
2016
Since
Timely response
80.4%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 80.4%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
DCI Credit Services, Inc. complaint mix by product
- Debt collection 46 90.2% – 0% relief
- Credit reporting, 4 7.8% – 0% relief
- Credit reporting 1 2.0% – 0% relief
How DCI Credit Services, Inc.'s 51 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 46 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Credit reporting | 1 |
Top States
| State | Complaints |
|---|---|
| ND | 24 |
| MT | 9 |
| MN | 4 |
| TX | 2 |
| IA | 1 |
| ID | 1 |
| NC | 1 |
| HI | 1 |
| OR | 1 |
| MA | 1 |
| LA | 1 |
| NE | 1 |
| KY | 1 |
| CO | 1 |
| OK | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Written notification about debt | 14 |
| False statements or representation | 7 |
| Took or threatened to take negative or legal action | 7 |
| Attempts to collect debt not owed | 6 |
| Threatened to contact someone or share information improperly | 5 |
| Communication tactics | 4 |
| Incorrect information on your report | 3 |
| Improper use of your report | 1 |
| Disclosure verification of debt | 1 |
| Improper contact or sharing of info | 1 |
| Credit reporting company's investigation | 1 |
| Cont'd attempts collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 3 | 100% |
| 2017 | 8 | 62.5% |
| 2018 | 6 | 100% |
| 2019 | 5 | 100% |
| 2020 | 2 | 100% |
| 2021 | 5 | 80% |
| 2022 | 2 | 100% |
| 2023 | 9 | 100% |
| 2024 | 3 | 33.3% |
| 2025 | 8 | 50% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About DCI Credit Services, Inc.
DCI Credit Services, Inc. has accumulated 51 consumer complaints in the CFPB public database, with filings active across 15 U.S. states. Of those submissions, 22 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2025-12-15, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, DCI Credit Services, Inc. reports a 80.4% timely-response rate and has closed 98% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Written notification about debt".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating DCI Credit Services, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does DCI Credit Services, Inc. have?
DCI Credit Services, Inc. has received 51 consumer complaints filed with the Consumer Financial Protection Bureau.
Does DCI Credit Services, Inc. respond to complaints on time?
DCI Credit Services, Inc. has a 80.4% timely response rate to CFPB complaints.
What is the most common complaint about DCI Credit Services, Inc.?
The most common issue reported against DCI Credit Services, Inc. is "Written notification about debt" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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