CFPB · Single-product concentration
DCI Credit Services, Inc.
71 CFPB complaints · 93% in "Debt collection" · top issue Written notification about debt.
DCI Credit Services, Inc.: 93% of 71 CFPB complaints sit in "Debt collection". Timely 78.9% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2016 to 2026
CFPB relief outcome brief
CCDB company dci-credit-services-inc
0% relief · 78.9% timely · 71 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
DCI Credit Services, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of DCI Credit Services, Inc.'s 71 filings include narrative text
56.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
DCI Credit Services, Inc. complaint mix by product
- Debt collection 66 93.0% – 0% relief
- Credit reporting, 4 5.6% – 0% relief
- Credit reporting 1 1.4% – 0% relief
How DCI Credit Services, Inc.'s 71 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 66 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Credit reporting | 1 |
Concentrated filing states for DCI Credit Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- ND
- 46.5% of this company's filings
DCI Credit Services, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2026
- 3
- 0% vs 2016
Top States
| State | Complaints |
|---|---|
| ND | 33 |
| MT | 13 |
| MN | 8 |
| CO | 2 |
| TX | 2 |
| LA | 2 |
| NJ | 1 |
| IA | 1 |
| NC | 1 |
| HI | 1 |
| MA | 1 |
| OK | 1 |
| ID | 1 |
| NE | 1 |
| KY | 1 |
| OR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Written notification about debt | 15 |
| False statements or representation | 14 |
| Took or threatened to take negative or legal action | 13 |
| Attempts to collect debt not owed | 10 |
| Threatened to contact someone or share information improperly | 6 |
| Communication tactics | 5 |
| Incorrect information on your report | 3 |
| Cont'd attempts collect debt not owed | 1 |
| Credit reporting company's investigation | 1 |
| Improper contact or sharing of info | 1 |
| Disclosure verification of debt | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 3 | 100% |
| 2017 | 9 | 66.7% |
| 2018 | 7 | 100% |
| 2019 | 5 | 100% |
| 2020 | 2 | 100% |
| 2021 | 6 | 66.7% |
| 2022 | 5 | 100% |
| 2023 | 13 | 100% |
| 2024 | 5 | 40% |
| 2025 | 13 | 46.2% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database
DCI Credit Services, Inc. filings cluster in one product
DCI Credit Services, Inc.'s 71 logged complaints stay concentrated: only 16 states show a filing. 56.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-04-14.
DCI Credit Services, Inc. answers 78.9% of complaints inside the CFPB's tracked window and closes 98.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Written notification about debt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about DCI Credit Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for DCI Credit Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 71.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 78.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for DCI Credit Services, Inc. (78.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration