CFPB · Single-product concentration
Progressive Financial Services, Inc.
220 CFPB complaints · 89.1% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Progressive Financial Services, Inc.: 89.1% of 220 CFPB complaints sit in "Debt collection". Timely 97.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- -35.7% filings 2013 to 2018
CFPB relief outcome brief
CCDB company progressive-financial-services-inc
0% relief · 97.3% timely · 220 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Progressive Financial Services, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 220 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Progressive Financial Services, Inc. complaint mix by product
- Debt collection 196 89.1% – 0% relief
- Student loan 17 7.7% – 0% relief
- Consumer Loan 2 0.9% – 0% relief
- Credit reporting, 2 0.9% – 0% relief
- Other financial 1 0.5% – 0% relief
- Credit card 1 0.5% – 0% relief
- Credit reporting 1 0.5% – 0% relief
How Progressive Financial Services, Inc.'s 220 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 196 |
| Student loan | 17 |
| Consumer Loan | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Other financial service | 1 |
| Credit card | 1 |
| Credit reporting | 1 |
Nationwide filing states for Progressive Financial Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 17.7% of this company's filings
Progressive Financial Services, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2018
- 9
- -35.7% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 39 |
| AZ | 21 |
| FL | 16 |
| TX | 14 |
| NY | 13 |
| GA | 10 |
| PA | 9 |
| IL | 8 |
| VA | 8 |
| OH | 6 |
| WA | 6 |
| NJ | 5 |
| LA | 5 |
| MD | 5 |
| MA | 4 |
| MI | 4 |
| OK | 3 |
| AR | 3 |
| WI | 3 |
| MN | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 74 |
| Communication tactics | 54 |
| Disclosure verification of debt | 25 |
| Improper contact or sharing of info | 16 |
| False statements or representation | 12 |
| Attempts to collect debt not owed | 9 |
| Dealing with my lender or servicer | 8 |
| Taking/threatening an illegal action | 5 |
| Can't repay my loan | 5 |
| Managing the loan or lease | 2 |
| Fraud or scam | 1 |
| Delinquent account | 1 |
| Repaying your loan | 1 |
| Problems when you are unable to pay | 1 |
| Getting a loan | 1 |
| Incorrect information on credit report | 1 |
| Dealing with your lender or servicer | 1 |
| Incorrect information on your report | 1 |
| Written notification about debt | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 14 | 100% |
| 2014 | 68 | 100% |
| 2015 | 54 | 100% |
| 2016 | 50 | 98% |
| 2017 | 25 | 100% |
| 2018 | 9 | 44.4% |
Source: CFPB Consumer Complaint Database
Progressive Financial Services, Inc. filings cluster in one product
Progressive Financial Services, Inc.'s 220 logged complaints reach a nationwide footprint - 42 states have at least one filing. Only 25.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2018-12-14.
Progressive Financial Services, Inc. answers 97.3% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Progressive Financial Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Progressive Financial Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 220.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Progressive Financial Services, Inc. (97.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration