Progressive Financial Services, Inc.
220 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Progressive Financial Services, Inc. complaint mix by product
- Debt collection 196 89.1% – 0% relief
- Student loan 17 7.7% – 0% relief
- Consumer Loan 2 0.9% – 0% relief
- Credit reporting, 2 0.9% – 0% relief
- Other financial 1 0.5% – 0% relief
- Credit card 1 0.5% – 0% relief
- Credit reporting 1 0.5% – 0% relief
How Progressive Financial Services, Inc.'s 220 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 196 |
| Student loan | 17 |
| Consumer Loan | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Other financial service | 1 |
| Credit card | 1 |
| Credit reporting | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 39 |
| AZ | 21 |
| FL | 16 |
| TX | 14 |
| NY | 13 |
| GA | 10 |
| PA | 9 |
| IL | 8 |
| VA | 8 |
| OH | 6 |
| WA | 6 |
| NJ | 5 |
| LA | 5 |
| MD | 5 |
| MA | 4 |
| MI | 4 |
| OK | 3 |
| AR | 3 |
| WI | 3 |
| MN | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 74 |
| Communication tactics | 54 |
| Disclosure verification of debt | 25 |
| Improper contact or sharing of info | 16 |
| False statements or representation | 12 |
| Attempts to collect debt not owed | 9 |
| Dealing with my lender or servicer | 8 |
| Taking/threatening an illegal action | 5 |
| Can't repay my loan | 5 |
| Managing the loan or lease | 2 |
| Fraud or scam | 1 |
| Delinquent account | 1 |
| Repaying your loan | 1 |
| Problems when you are unable to pay | 1 |
| Getting a loan | 1 |
| Incorrect information on credit report | 1 |
| Dealing with your lender or servicer | 1 |
| Incorrect information on your report | 1 |
| Written notification about debt | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 14 | 100% |
| 2014 | 68 | 100% |
| 2015 | 54 | 100% |
| 2016 | 50 | 98% |
| 2017 | 25 | 100% |
| 2018 | 9 | 44.4% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Progressive Financial Services, Inc.
Progressive Financial Services, Inc.'s 220 logged complaints reach a nationwide footprint - 42 states have at least one filing on record. Only 25.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2018-12-14.
Progressive Financial Services, Inc. answers 97.3% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Progressive Financial Services, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Progressive Financial Services, Inc. have?
220, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Progressive Financial Services, Inc. respond to complaints on time?
97.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Progressive Financial Services, Inc.?
"Cont'd attempts collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.