2026 data Public-data reference. official source

Ceannate

173 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

173 consumer complaints filed with the CFPB

This profile shows Ceannate's complaint history from CFPB public records. 173 consumers have filed complaints since 2013. The company has a 98.3% timely response rate and has provided relief in 0% of cases.

173
Total Complaints
98.3%
Timely Response
6.9%
Disputed
0%
Relief Provided
32
States Active
2013
Since

Total complaints

173

Filed since 2013

Timely response

98.3%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 98.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Ceannate complaint mix by product

Total complaints: 173

Ceannate complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 173 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 119 complaints (68.8%), resolution 0.0% Debt collection 68.8% Student loan: 38 complaints (22.0%), resolution 0.0% Student loan 22.0% Credit reporting: 11 complaints (6.4%), resolution 0.0% Credit reporting 6.4% Credit reporting,: 3 complaints (1.7%), resolution 0.0% Checking or: 1 complaints (0.6%), resolution 0.0% Bank account: 1 complaints (0.6%), resolution 0.0%
  • Debt collection 119 68.8% 0% relief
  • Student loan 38 22.0% 0% relief
  • Credit reporting 11 6.4% 0% relief
  • Credit reporting, 3 1.7% 0% relief
  • Checking or 1 0.6% 0% relief
  • Bank account 1 0.6% 0% relief

How Ceannate's 173 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 119
Student loan 38
Credit reporting or other personal consumer reports 11
Credit reporting, credit repair services, or other personal consumer reports 3
Checking or savings account 1
Bank account or service 1

Top States

State Complaints
FL 42
CA 20
GA 11
TX 9
IL 8
AZ 6
OH 6
AL 5
NJ 5
MD 5
NC 5
IN 4
WA 4
MI 4
PA 4
CO 3
MA 3
VA 3
NY 3
SC 3

Top Issues

Issue Complaints
Communication tactics 27
False statements or representation 20
Cont'd attempts collect debt not owed 18
Improper contact or sharing of info 15
Dealing with my lender or servicer 15
Dealing with your lender or servicer 12
Attempts to collect debt not owed 11
Written notification about debt 10
Incorrect information on your report 9
Disclosure verification of debt 7
Problem with a company's investigation into an existing problem 6
Struggling to repay your loan 6
Taking/threatening an illegal action 4
Took or threatened to take negative or legal action 4
Threatened to contact someone or share information improperly 3
Can't repay my loan 3
Repaying your loan 1
Closing an account 1
Account opening, closing, or management 1

Yearly Trend

Year Complaints Timely
2013 4 100%
2014 35 100%
2015 24 100%
2016 21 90.5%
2017 30 100%
2018 19 100%
2019 4 100%
2020 8 100%
2021 4 75%
2022 3 100%
2024 1 100%
2025 11 100%
2026 9 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Ceannate

Ceannate has accumulated 173 consumer complaints in the CFPB public database, with filings active across 32 U.S. states. Of those submissions, 43 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-02-24, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Ceannate reports a 98.3% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 6.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Ceannate: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Ceannate have?

Ceannate has received 173 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Ceannate respond to complaints on time?

Ceannate has a 98.3% timely response rate to CFPB complaints.

What is the most common complaint about Ceannate?

The most common issue reported against Ceannate is "Communication tactics" in the "Debt collection" product category.

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