Ceannate
223 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ceannate complaint mix by product
- Debt collection 146 65.5% – 0% relief
- Student loan 53 23.8% – 0% relief
- Credit reporting 16 7.2% – 0% relief
- Credit reporting, 6 2.7% – 0% relief
- Bank account 1 0.4% – 0% relief
- Checking or 1 0.4% – 0% relief
How Ceannate's 223 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 146 |
| Student loan | 53 |
| Credit reporting or other personal consumer reports | 16 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Bank account or service | 1 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 67 |
| CA | 25 |
| GA | 11 |
| TX | 10 |
| IL | 9 |
| NC | 7 |
| NJ | 7 |
| AZ | 7 |
| OH | 7 |
| IN | 7 |
| MD | 6 |
| WA | 6 |
| MI | 5 |
| AL | 5 |
| AR | 4 |
| PA | 4 |
| CO | 3 |
| NY | 3 |
| SC | 3 |
| MA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 33 |
| False statements or representation | 24 |
| Attempts to collect debt not owed | 19 |
| Dealing with my lender or servicer | 19 |
| Cont'd attempts collect debt not owed | 18 |
| Dealing with your lender or servicer | 17 |
| Improper contact or sharing of info | 17 |
| Incorrect information on your report | 16 |
| Written notification about debt | 14 |
| Problem with a company's investigation into an existing problem | 8 |
| Disclosure verification of debt | 8 |
| Struggling to repay your loan | 6 |
| Taking/threatening an illegal action | 5 |
| Took or threatened to take negative or legal action | 5 |
| Can't repay my loan | 4 |
| Threatened to contact someone or share information improperly | 3 |
| Getting a loan | 1 |
| Improper use of your report | 1 |
| Account opening, closing, or management | 1 |
| Repaying your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 100% |
| 2014 | 35 | 100% |
| 2015 | 28 | 100% |
| 2016 | 29 | 93.1% |
| 2017 | 34 | 100% |
| 2018 | 29 | 100% |
| 2019 | 7 | 100% |
| 2020 | 10 | 100% |
| 2021 | 4 | 75% |
| 2022 | 3 | 100% |
| 2024 | 1 | 100% |
| 2025 | 14 | 100% |
| 2026 | 25 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Ceannate
Ceannate's 223 logged complaints stay concentrated: only 33 states show a filing on record. Only 35.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-24.
Ceannate answers 98.7% of complaints inside the CFPB's tracked window and closes 99.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ceannate.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Ceannate have?
223, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Ceannate respond to complaints on time?
98.7% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Ceannate?
"Communication tactics", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.