CFPB · Single-product concentration
Consumer Solutions Group
9 CFPB complaints · 88.9% in "Debt collection" · top issue Communication tactics.
Consumer Solutions Group: 88.9% of 9 CFPB complaints sit in "Debt collection". Timely 88.9% · relief 0%. Allegations, not findings.
- Single-product concentration
- +100% filings 2017 to 2023
CFPB relief outcome brief
CCDB company consumer-solutions-group
0% relief · 88.9% timely · 9 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Consumer Solutions Group closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Consumer Solutions Group complaint mix by product
- Debt collection 8 88.9% – 0% relief
- Credit reporting, 1 11.1% – 0% relief
How Consumer Solutions Group's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 8 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Consumer Solutions Group complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- OH
- 33.3% of this company's filings
Consumer Solutions Group rising annual filings
Annual filing volume from the CFPB public database
- 2023
- 2
- +100% vs 2017
Top States
| State | Complaints |
|---|---|
| OH | 3 |
| LA | 1 |
| NH | 1 |
| AL | 1 |
| MI | 1 |
| VA | 1 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 3 |
| Attempts to collect debt not owed | 2 |
| False statements or representation | 2 |
| Threatened to contact someone or share information improperly | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2019 | 3 | 100% |
| 2021 | 2 | 100% |
| 2023 | 2 | 50% |
Source: CFPB Consumer Complaint Database
Consumer Solutions Group filings cluster in one product
Consumer Solutions Group's 9 logged complaints stay concentrated: only 7 states show a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2023-04-27.
Consumer Solutions Group answers 88.9% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Consumer Solutions Group.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Consumer Solutions Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 9.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 88.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Consumer Solutions Group (88.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration